Delta Faucet Company
At Delta Faucet Company, we are committed to transforming everyday experiences with water through innovative products and exceptional service. We believe diverse perspectives strengthen our ability to create solutions that inspire and elevate the lives of our customers.
Your Role at Delta Faucet
How can technology help our manufacturing and distribution teams solve their toughest operational challenges?
As Business Solutions Manager, Manufacturing & Distribution , you will lead a team that turns those challenges into effective business process and technology solutions. You will work closely with Operations and Supply Chain leaders to understand how work happens, identify opportunities for improvement, and deliver solutions that improve productivity, quality, reliability, and the associate experience.
Leading four direct reports across functional solutions and several staff augmentation resources , business analysis, and systems support, you will connect business priorities with IT capabilities. You will guide the team’s roadmap, balance improvement initiatives with reliable day-to-day service, and ensure solutions deliver measurable business value.
This role calls for a leader who is curious about manufacturing and distribution, comfortable working through ambiguity, and able to connect operational needs with technical possibilities.
What You’ll Do
Partner with the Business and Identify Opportunities
Build trusted relationships with manufacturing, distribution, and supply chain leaders, site teams, and enterprise partners.
Spend time with frontline teams to understand workflows, operational challenges, and opportunities to improve how work gets done.
Help stakeholders define problems, identify root causes, and distinguish business needs from proposed technical fixes.
Translate operational challenges into clear opportunities, business requirements, and expected outcomes.
Develop business cases that explain the value, cost, risks, and resources associated with proposed solutions.
Set Direction and Prioritize Work
Own an integrated solutions roadmap for the team’s manufacturing and distribution responsibilities, aligned with business priorities and IT strategy.
Develop and maintain the team’s Strategy on a Page (SOAP) and translate strategic priorities into the Annual Operating Plan (AOP).
Lead annual goal setting and deployment, establishing clear priorities, measurable outcomes, ownership, and alignment across the team.
Partner with business leaders to prioritize opportunities based on operational impact, urgency, dependencies, and available capacity.
Balance project delivery, continuous improvement, and ongoing systems support.
Conduct regular performance reviews against goals, roadmaps, and commitments, identifying risks, gaps, and corrective actions.
Provide monthly reporting on results, KPIs, milestones, risks, and progress against the AOP to IT and business leadership.
Manage budgets, forecasts, and technology spend, identifying opportunities for cost optimization, vendor efficiencies, resource optimization, and elimination of unnecessary or duplicative costs.
Coordinate with other IT leaders to resolve resource conflicts, manage dependencies, and communicate trade-offs.
Identify solutions that can be standardized and reused across sites to improve scalability, efficiency, consistency, and total cost of ownership .
Drive Continuous Improvement & MOS
Champion Masco Operating System (MOS) principles across solution delivery, technology operations, and business partnerships.
Partner with business and IT teams to identify and prioritize continuous improvement opportunities that improve productivity, quality, service, cost, and reliability.
Apply Lean and structured problem-solving methods such as Kaizen, 5 Whys, root cause analysis, and value-stream/process improvement.
Leverage automation, digital solutions, data, and process standardization to eliminate waste and simplify work.
Establish measurable…