Executive Assistant
Enterprise Infrastructure Services
Full Time, New York, NY (Hybrid)
The Opportunity
Are you a proactive, highly organized professional who enjoys making an impact behind the scenes? MassMutual is seeking an Executive Assistant to serve as a trusted partner to executive leaders in the Enterprise Technology & Experience organization. In this highly visible role, you'll support multiple senior leaders, helping them stay focused on strategic priorities while ensuring day-to-day operations run smoothly. You'll be a key member of their leadership teams, building relationships across the organization, solving problems, and contributing to a positive employee experience. If you thrive in a fast-paced environment, enjoy managing competing priorities, and take pride in creating order from complexity, we'd love to hear from you.
The Team
Enterprise Technology & Experience plays an important role in shaping MassMutual’s technology strategy and delivering the capabilities that support our customers, policyowners, advisors, and employees. Together, these teams establish enterprise technology standards, build and support insurance and wealth management solutions, and provide the systems and data that enable effective financial operations and informed business decisions. We are a collaborative, high-performing team that values accountability, teamwork, innovation, and employee engagement. We support one another, celebrate success, and create an environment where employees feel empowered to do their best work.
The Impact
As Executive Assistant, you'll be a trusted partner responsible for helping leaders and teams operate efficiently and effectively. You'll manage priorities, coordinate key activities, support organizational initiatives, and help foster a connected and engaging culture.
Key Responsibilities include but are not limited to:
· Manage complex executive calendars and proactively resolve scheduling conflicts
· Coordinate travel, expenses, invoices, and vendor-related activities
· Plan leadership meetings, team events, offsites, and recognition programs
· Create presentations, reports, communications, and Excel-based materials
· Anticipate challenges and provide proactive solutions to support business operations
· Coordinate onboarding, employee moves, transfers, and new hire support
· Partner across teams on special projects and organizational initiatives
· Build strong relationships with stakeholders across all levels of the organization
· Help create a positive, inclusive, and engaging employee experience
The Minimum Qualifications
· High school diploma
· 4+ years of experience providing administrative support to senior leaders, executives, or leadership teams, or equivalent experience supporting complex business operations
· 3+ years of experience managing complex calendars, scheduling meetings, and coordinating across multiple stakeholders
The Ideal Qualifications
· Associate’s or Bachelor’s degree
· 5+ years of experience in an executive administrative role
· 1+ year of experience working in the financial services industry
· Collaborative approach, with the ability to perform routine administrative support proactively and provide assistance as urgent situations or ad hoc needs arise
· High level of attention to detail
· High level of organizational skills
· Experience preparing professional communications, presentations, reports, and meeting materials for leadership audiences
· Experience coordinating travel arrangements, processing expenses, and supporting executive operations
· Proficiency with Microsoft Outlook, Word, PowerPoint, Teams, and Excel in a professional environment
· Demonstrated ability to handle sensitive and confidential information with discretion and professionalism
· Demonstrated ability to manage multiple competing priorities, work independently, and…