Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Managing Consultant/ Director of Marketing Services, Advisors & Consulting Services
Overview
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We deliver value-added services by combining expertise, data-driven insights, and execution.
Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams serve a diverse global customer base across industries, from banking and payments to retail and restaurants.
Advisors & Consulting Services includes five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the development and implementation of client campaigns and engagements, using customer data and deep direct-marketing expertise across channels to evaluate results and optimize performance. To explore roles across specializations and levels, visit Mastercard consulting specializations.
Role
• Lead complex client engagements across industries and business challenges.
• Build and lead marketing strategies and campaigns for regional and global clients, leveraging technology and data.
• Own senior client relationships, from mid-level stakeholders to the C-suite, and serve as a trusted business advisor.
• Guide teams through complex problem-solving to deliver business-focused solutions and recommendations that create measurable client value.
• Motivate project teams to produce high-quality deliverables and foster a collaborative, inclusive environment.
• Partner with internal Mastercard stakeholders, including Product and Business Development, to scope engagements, design relevant client solutions, and build the firm’s intellectual capital.
• Bring marketplace perspectives and insights to clients and internal teams.
• Lead on-the-job training, coaching, and mentorship for direct reports and broader project teams.
• Apply a strong understanding of marketing specializations and the connections across disciplines.
All About You
• Undergraduate degree in marketing, communications, or a related field.
• 15+ years of experience in marketing and campaign engagements, with expertise in one or more of the following: marketing content; digital and social media campaigns; digital customer experience; digital marketing; end-to-end product launches; ad-tech and mar-tech ecosystems; offline campaigns; media management and planning; or direct-response marketing.
• Demonstrated success coaching and leading teams across large, strategic engagements involving third parties.
• Experience managing vendors and senior client relationships.
• Deep knowledge of business KPIs, financials, and organizational leadership.
• Ability to identify business-development opportunities and adjacencies, and to lead proposal development and scoping.
• Experience creating innovative solutions, generating new knowledge, and providing industry perspectives and thought leadership.
• Advanced proficiency in Word, Excel, and PowerPoint.
• Ability to lead multiple projects and clients in a fast-paced, deadline-driven environment.
• Effective communication skills in English and the local office language, where applicable.
• Eligibility to…