Job Summary: The Events & Exposition Sleep Expert is a sales role focused on delivering outstanding customer experiences at fairs, rodeos, trade shows, expositions, and other special events. This position combines product knowledge, sales expertise, and customer service skills to help attendees find the right sleep solutions while representing the brand with professionalism. The role also involves supporting event logistics to ensure smooth execution before, during, and after each show.
Approximately 75% travel is expected for this position. Candidates must reside within the mainland United States and within 60–90 minutes of a major U.S. airport.
Essential Responsibilities
Adheres to conference planning schedule, policies, and guidelines
Assist with the event set-up and tear-down
Attend related conference calls with management
Minimizes shrink through inventory management practices
Embraces and encourages turnovers to and from other partners working the event
Offers motivational support to other partners attending the sales event
Participates in training classes to stay abreast on product and company programs
Maintains confidentiality of information
Represents the company in a professional manner
Completes other projects and special assignments as requested by supervisor and/or Senior Management
Updates job knowledge by participating in educational opportunities
Demonstrates individual sales excellence on all product categories
Represents at least thirty (30) percent of total volume of event sales
Meets minimal margin and ticket goal established by management
Incorporates corporate directed selling strategy for designated products/services into selling behavior
Maximizes sales opportunities based on key performance indicators
Complete all required training modules and certifications prior to the due date
Ensure all safety policies and procedures are followed to ensure a safe work environment for all
Communicate professionally with all internal and external contacts
Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation
Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations
Proactively engage with attendees in high-traffic, dynamic environments.
Represent the company in a polished and professional manner at all times.
Non-Essential Responsibilities
Execute company initiatives and other activities requested by supervisor
Update job knowledge by participating in educational opportunities
Contribute ideas on ways to optimize or improve the team, the department, and the Company
Participate in additional company initiatives or special projects as assigned.
Education
High School diploma or equivalent preferred
Professional Experience
1+ Years Retail Experience required And
3+ Years Direct Sales Experience required
Skills List
Adapts to new situations, changes, and shifts strategies to meet different types of challenges
Encourages differences of opinion and takes steps to prevent counter- productive confrontations. Manages disagreements in a constructive manner
Skillful in compiling, organizing and using data to enhance planning and effectiveness
Ability to operate office equipment (e.g., computer, fax, copier) to complete various work tasks, including sending emails, maintaining warehouse records, etc
Utilizes strong active listening skills, including the ability to focus on the speaker, understand their perspective and provide thoughtful feedback
Skilled in initiating, structuring and carrying out steps to complete projects and tasks
Competencies
Knowledge
Basic Retail Sales Knowledge
Microsoft Office Products
Licenses and Certifications
Physical Demands
Showrooms and Booths
Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!
DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY
Mattress Firm is an equal employment opportunity…