POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.
We are seeking a Talent Acquisition Specialist with at least 3 years of Recruiting or Human Resources experience. The ideal candidate is motivated, goal-oriented, and able to work independently and as part of a team.
Responsibilities include managing the full recruitment lifecycle, conducting phone interviews, coordinating on-site interviews, maintaining candidate records, updating employee databases, and supporting recruitment process improvements. If you enjoy building relationships and connecting people with opportunities, apply today!
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES
Key Responsibilities:
Travel off-site to attract qualified candidates by posting fliers, networking through the community, and attending job fairs.
Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and manage open house events.
Perform a variety of administrative tasks in support of hiring quality candidates in a timely manner, including criminal background checks and drug screens.
Complete daily and weekly reports on recruitment activities and statistics.
Maintain employment records.
Keep employee files up to date and organized efficiently.
Perform various tasks within the human resources systems to maintain employee information and time keeping data.
Stay up to date on employment laws.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Strong attention to detail
Data entry accuracy
Understanding of and willingness to adhere to process guidelines
Exceptional time management skills
Solid sense of ownership
Advanced skills with MS Office tools
Impeccable attendance
Ability to work in metrics driven, fast-paced, and dynamic environment
Timely, proactive, and assertive, problem-solving
Strong understanding of confidentiality
Experience in a call center environment is preferred but not required
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding…