McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
The Business Process Consultant is a core member of the McKesson Revenue Cycle Leadership team, routinely partnering with Practice, Network Support and Revenue Cycle (Regional and Central Business Office) stakeholders to assist in the optimization and standardization of network wide Revenue Cycle business processes.
Key Responsibilities
Partner with Practice Operations and Revenue Cycle leadership, project champions, and process owners to embrace change management initiatives, operationalize key projects and deliver results that are sustainable, repeatable, and quantifiable
Facilitate complex meetings, presentations, and trainings with varied audiences across all levels of management
Engage in onsite visits to practice locations across the United States to collaborate on and resolve complex workflow challenges
Collaborate with corporate teams to drive innovation on new technologies, payment model initiatives and vital practice management system advancements
Support system training initiatives and participate in curriculum development
Provide support prior to, during, and post practice management system transitions/upgrades, influencing adoption, transformation, and stabilization with a Six Sigma approach
Serve as a Revenue Cycle network resource for new business integrations
Develop and publish workflow documentation (Reference Guides, Job Aids, SOPs, etc.)
Serve as a trusted advisor to members of Practice Operations and Revenue Cycle Leaders
Monitor and communicate the results of process improvement projects/initiatives to management and the Executive Leadership Teams
Minimum Requirement
Degree or equivalent and typically requires 4+ years of relevant experience
Critical Skills
Experience leading projects and collaborating with stakeholders
Subject matter expert in Revenue Cycle Operations (Patient Facing and Non-Patient Facing)
DX Experience – Agent of change and transformation
Experience coaching others in process improvement frameworks
Excellent communication, presentation, and organizational skills
Proficient in Microsoft Office Suite
Process improvement and workflow development experience
Data Analysis – Identify sources for, gather and analyze data relevant to process change initiatives
Partner with optimization and quality improvement
Able to work independently
Have a consulting and project management mindset
Additional Skills
Experience working with Athena IDX (Centricity Business) and Centricity Practice (G4)
Experience working with iKnowMed (G2) - Preferred
Six Sigma Certification – Preferred
Project Management – Preferred
This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work‑from‑home model. If located in DFW area, the selected candidate may be expected to work on‑site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in‑office days may be designated according to team needs and business priorities.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base…