Job Title: Director of Vehicle Maintenance
Department: Maintenance
FLSA Status: Exempt, Non-Represented
Reports to: Chief Operations Officer
Annual Salary Range: $117,700 - $147,100
JOB SUMMARY:
As head of the Maintenance Department, the Director provides senior leadership and strategic direction for MCTS fleet and maintenance operations, ensuring safe, reliable, and cost-effective bus service across all operating facilities. The Director sets strategy, performance expectations, resource priorities, and accountability, and holds overall departmental authority within delegated corporate policies. This includes accountability for fleet availability, preventive maintenance compliance, workforce performance, budget stewardship, staffing, labor relations coordination, regulatory compliance, capital planning, and continuous improvement. The Director leads maintenance managers, develops organizational capability, and partners with Transportation, Finance, Safety, Procurement, Human Resources, and executive leadership. The Deputy Director leads delegated day-to-day activities and serves in the Director’s absence.
ORGANIZATIONAL STRUCTURE:
The Director of Vehicle Maintenance reports to the Chief Operations Officer. The direct reports of the Director of Vehicle Maintenance include the Deputy Director of Vehicle Maintenance, Fleet Manager, and an Administrative Assistant (Clerk II).
ESSENTIAL FUNCTIONS:
Directs departmental strategy, performance reporting, and financial stewardship; establishes clear fleet reliability, safety, and cost objectives.
Leads and develops maintenance managers, sets operational standards, and holds management accountable for productivity, quality, and workforce performance.
Partners with executive leadership, Transportation, Human Resources, Labor Relations, and union representatives on service priorities, workforce issues, and operational improvements.
Ensures adequate, safe and service-ready vehicles for scheduled service; establishes fleet availability, preventive maintenance, road-call, repeat-repair, and downtime targets.
Directs lifecycle fleet planning, asset retirement, replacement forecasts, spare-fleet strategy, and evaluation of diesel, battery-electric, and alternative-propulsion technologies.
Directs maintenance facility condition assessments, capital renewal priorities, and major facility improvement planning in coordination with relevant departments.
Establishes staffing plans, management succession and development priorities, and recruitment recommendations consistent with HR policy and delegated approval authority.
Develops, administers, and monitors the annual maintenance operating and capital budgets; oversees procurement planning, technical specifications, and evaluation of major fleet investments.
Oversees vendor performance, warranty recovery, parts availability, contract compliance, and supplier-related reliability improvements.
Directs maintenance response to significant incidents and emergencies; ensures timely escalation, investigation, corrective action, and coordination with Safety and Operations.
Uses daily, weekly, and monthly performance dashboards to identify trends, direct corrective actions, and report measurable results to executive leadership.
Establishes a proactive safety and regulatory compliance culture, including hazard correction, maintenance records, audits, and timely corrective action.
Performs other duties as required.
QUALIFICATIONS:
Bachelor’s degree in Business, Public Administration, Mechanical Engineering, Facilities Management, or a related field is preferred. Relevant experience may be considered in lieu of educational preference.
Minimum seven (7) years of experience overseeing heavy-duty fleet maintenance, with demonstrated progression in responsibility required.
Minimum five (5) years managing supervisors, managers, or major maintenance operations required.
Substantial multi-shift or multi-site leadership experience preferred.
Experience administering…