Summary
Under general direction, perform routine and advanced administrative duties requiring considerable skill and in-depth knowledge of organizational policies and procedures.
Primary Responsibilities
Serve as the first point of contact for visitors, providing information, directing inquiries, and coordinating campus tours.
Anticipate and initiate action regarding administrative functions while coordinating and leading projects.
Compose correspondence as needed, which may contain confidential information.
Use complex functions of a variety of computer applications and software packages to develop macros and templates
Proofread and format documents to ensure accuracy
Screen telephone calls and visitors to resolve complex inquiries.
Coordinate schedules, meetings, appointments, travel arrangements and campus events, including room reservations, set up and catering.
Compile data and information from multiple sources to prepare reports.
Order and maintain office supplies and coordinate routine office equipment support.
Assist in budget preparation and monitoring expenditures.
Process payment requests, requisitions, and invoices.
Distribute mail and organize filing systems accurately maintaining records.
Provide basic audiovisual and technology support for meetings, presentations, and videoconferencing.
Serve as a liaison among faculty, staff, students, external partners, and other campuses.
Support special projects and campus operations by tracking activities, deadlines, and deliverables.
Knowledge – Skills – Abilities
Knowledge of administrative and clerical procedures, including word processing, records management, data entry, filing systems, and completion of forms and reports.
Demonstrated customer service skills with the ability to foster positive and professional interactions with students, faculty, staff, and external stakeholders.
Strong organizational and time management skills, with the ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.
Effective written and verbal communication skills, with the ability to convey information clearly and professionally.
Proficiency in Microsoft Office applications and other office technologies, including word processing, spreadsheets, email, calendars, and information management systems.
Strong interpersonal and problem-solving skills, with the ability to work independently, exercise sound judgment, and contribute positively to a team environment.
Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
Qualifications
Appropriate experience may be substituted on equivalent basis.
Minimum Required Education: High school diploma
Minimum Required Experience: 5 years of experience
Preferred Education: Associate degree
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Physical Requirements
Work requires occasionally lifting moderate weight materials, standing, or walking continuously.
Work Environment
Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.
Sensory Acuity
Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.
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Classification
FLSA Status Non-Exempt
FLSA Test Administrative
Why MCW?
Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
403B Retirement Package
Competitive Vacation and Paid Holidays offered
Tuition Reimbursement
Paid Parental Leave
Employee & Family Assistance Program (EFAP)
Pet Insurance
On campus Fitness Facility, offering onsite classes
Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
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