Annual salary: up to £55,000.00
Commercial & Business Support Manager
Location: South Wales
Contract: Permanent, Full Time, 100% Office Based
Salary: £55,000 per annum plus benefits
An exciting opportunity has arisen for an experienced Commercial & Business Support Manager to join Celtic Horizons at a pivotal time in the organisation's development. This is a key leadership role where you will help shape the future of the business, providing direction across commercial, financial, assurance and business support functions while supporting the delivery of high-quality services across South Wales.
Working closely with operational managers and key stakeholders, you will lead a central support function that drives efficiency, strengthens controls, improves business performance and supports organisational change. This role offers the opportunity to influence decision-making, improve processes and make a meaningful contribution to the future operating model of the business.
About the Role:
Reporting to the Director of Operations, you will lead and develop the Commercial & Business Support function, bringing together a range of operational support activities to ensure effective service delivery across the organisation.
· Lead, manage and develop the Commercial & Business Support team
· Oversee operational financial controls including purchase orders, expenditure approvals and invoice processes
· Work closely with finance and operational teams to improve cost visibility and expenditure management
· Develop and maintain business assurance processes including audits, inspections and compliance activities
· Provide oversight of fleet, supplier and subcontractor management arrangements
· Support health and safety assurance activities alongside operational and corporate teams
· Improve and streamline administrative processes across the business
· Produce management information and reporting to identify risks, trends and opportunities
· Support organisational change programmes and future operating model implementation
· Drive continuous improvement and enhance business performance
Key Criteria:
· Commercial, financial and business support experience
· Experience managing business support, commercial, operational or assurance functions
· Strong people management and leadership skills
· Knowledge of financial controls, expenditure management and business reporting
· Experience implementing processes and driving operational improvements
· Ability to analyse data and develop practical solutions
· Excellent communication and stakeholder management skills
· Ability to influence decisions across multiple departments
· Proactive, organised and adaptable approach
· Experience within social housing, repairs and maintenance, facilities management or a similar operational environment would be advantageous
Benefits
· 25 days annual leave plus bank holidays
· Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (4 weeks full pay) and adoption leave
· Employee Assistance Programme - free confidential support and counselling available
· Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
· Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
· Volunteering leave – up to two days per year to support community initiatives
· Cycle to Work Scheme
· Share save scheme
· Recognition and long service awards
· Buy up to 5 days holiday each year depending on length of service
· Learning and development opportunities
· Career progression opportunities across Mears Group
· Occupational health support
· Green car scheme with Tusker after successful probation…