Annual salary: up to £40,000.00
Supervisor –Voids
Location: Birmingham
Contract Type: Full-time, Permanent
Salary up to £40,000 + company van and fuel card
Join us on our new, exciting contract with Birmingham City Council
Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.
About the Role:
We are looking for an experienced Void Supervisor to join our team in Birmingham. You will be responsible for overseeing void property works, ensuring homes are turned around efficiently, safely and to a high standard ready for new tenants.
This includes managing operatives and subcontractors, coordinating void programmes, carrying out quality inspections, providing technical support and maintaining strong communication with internal teams and stakeholders to meet turnaround targets.
With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a team that plays a key role in bringing properties back into use. We’re looking for someone who is organised, proactive and focused on delivering high-quality outcomes, driving performance and maintaining high levels of customer and client satisfaction.
Duties:
Supervise delivery of void maintenance works across empty properties
Ensure all works are completed safely, efficiently, and to required quality standards
Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction
Allocate resources and operatives effectively to meet service targets and contractual obligations
Manage work schedules and priorities to minimise disruption to residents
Ensure full compliance with Health & Safety regulations, COSHH, and company procedures
Carry out quality inspections and ensure corrective actions are implemented where necessary
Lead and support a team of operatives, providing guidance, coaching, and performance management and productivity dashboards
Identify training needs and coordinate development opportunities for team members
Enforce HR policies including attendance, conduct, and grievance procedures
Monitor and maintain company assets including vehicles, tools, PPE, and van stock
Oversee material usage and procurement to ensure cost-effective operations
Use system reports to track performance, resource deployment, and asset condition
Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery
Support contract mobilisation, compliance audits, and service improvement initiatives
Assist with budget control, forecasting, and identifying operational efficiencies and potential Gains
Provide cover for other supervisors during absence or peak periods
Attend toolbox talks, training sessions, and formal company meetings
Ensure all activities reflect company values and maintain a professional image at all times
Role Criteria:
Previous experience in a Void Supervisor or similar supervisory role within housing or property maintenance
Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities
Experience delivering planned maintenance in void properties
City & Guilds or equivalent in a relevant trade discipline
Full, valid UK driving licence
Strong understanding of Health & Safety regulations, including COSHH
Working knowledge of Schedule of Rates
Excellent interpersonal and communication skills
Effective people management with the ability to lead, mentor, and develop teams
Strong customer focus and commitment to service excellence
Problem-solving mindset with a results-driven approach
Strong planning and organisational abilities
Decisive decision-making under pressure
Ability to negotiate and influence across teams and stakeholders
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