Annual salary: up to £42,000.00
Supervisor
Location: South Cambs
Full Time Permanent
Salary up to £42,000 per annum, plus, company van & fuel card
42.5 hours per week (8-5 Monday- Friday)
“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.
About the role:
We’re currently seeking a skilled and experienced Supervisor to lead our team as part of a social housing repairs and maintenance contract in Cambridge. This is a dynamic, office and field-based role where you’ll oversee the delivery of responsive repairs and maintenance works across occupied properties.
This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You’ll play a key part in ensuring repairs are delivered safely, efficiently, and to a high standard, while providing an excellent service to residents.
Duties:
Supervise the day-to-day delivery of responsive repairs and maintenance works across occupied homes.
Take responsibility for ensuring works are completed in line with contractual, legislative, and quality standards.
Ensure all repairs are completed safely, on time, and to agreed quality standards.
Carry out regular site visits to monitor progress, resolve issues, and maintain resident satisfaction.
Inspect equipment and ensure it is safe and fit for purpose.
Allocate operatives, subcontractors, and resources effectively to meet repairs KPIs and contractual targets.
Plan and manage workloads to minimise disruption to residents and ensure an efficient service.
Ensure full compliance with Health & Safety legislation and company procedures across all repairs and maintenance activity.
Complete post-inspection quality checks and ensure any remedial actions are fully closed out.
Lead, support, and performance manage operatives, providing day-to-day supervision and coaching.
Identify skills gaps and support training and development within the team.
Apply HR policies relating to attendance, conduct, and performance management.
Manage operational assets including vans, tools, PPE, and van stock.
Monitor materials usage and order supplies to support cost-effective service delivery.
Use repairs systems and reports to monitor performance, productivity, and job completion.
Act as a point of contact for residents, resolving repair and maintenance issues professionally and promptly.
Liaise with clients, subcontractors, and suppliers to coordinate service delivery.
Support contract mobilisation, audits, and continuous improvement across the repairs service.
Assist with cost control, forecasting, and identifying operational efficiencies.
Provide supervisory cover during absences or periods of peak demand.
Attend toolbox talks, operational briefings, training, and company meetings.
Ensure all activities reflect company values and deliver a professional, resident-focused service at all times.
Role Criteria:
Experience in a Supervisor role within social housing.
Strong knowledge of Health & Safety, compliance, and quality standards within housing repairs
Relevant City & Guilds (or equivalent) trade qualification
Full UK driving licence
Proven ability to lead and manage damp & mould focused repairs teams
Resident‑focused communicator with a practical, solutions‑driven approach
Well organised, decisive, and effective in a fast‑paced repairs environment
Confident working with systems, subcontractors, and internal stakeholders
Benefits we can offer you.
Company Sick Pay
Life Assurance (2x annual salary)
Commercial Vehicle
5% employee and 3% employer pension contribution with People pension
25 days annual leave plus bank holidays
Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
Employee Assistance…