Job Description Summary
The Ehlers-Danlos Syndromes (EDS) Clinic serves a medically complex patient population with EDS and related connective tissue disorders requiring multidisciplinary care coordination, specialty referrals, patient advocacy, and comprehensive longitudinal support. The Program Director is responsible for overseeing operations within a highly specialized clinic environment that demands strong leadership, exceptional organizational skills, and the ability to coordinate across multiple clinical and administrative teams. The program director will serve as a dyad leader with the Medical Directo, EDS.
The EDS Clinic Program Director reports to the Director of Ambulatory Services and provides direct operational leadership for the EDS program and clinic. Under limited supervision, the Program Director is responsible for overseeing day-to-day clinic operations and proactively assessing, developing, and implementing processes that support safe, efficient, and patient-centered care for individuals and families served by the EDS clinic. This role partners closely with MCP leadership, Ambulatory Leader, ICCE leaders, physicians, APPs, nurses, medical office staff, system departments, and other stakeholders to support timely access, coordinated communication, fiscal accountability, regulatory readiness, and a consistent, high-quality patient experience.
Entity
MUSC Community Physicians (MCP)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC006144 MCP - Charleston EDS Clinic
Pay Rate Type
Salary
Pay Grade
Health-31
Scheduled Weekly Hours
40
Work Shift
Job Description
Job Description - Program Director, EDS Clinic
Job Summary
The Ehlers-Danlos Syndromes (EDS) Clinic serves a medically complex patient population with EDS and related connective tissue disorders requiring multidisciplinary care coordination, specialty referrals, patient advocacy, and comprehensive longitudinal support. The Program Director is responsible for overseeing operations within a highly specialized clinic environment that demands strong leadership, exceptional organizational skills, and the ability to coordinate across multiple clinical and administrative teams. The program director will serve as a dyad leader with the Medical Directo, EDS.
The EDS Clinic Program Director reports to the Director of Ambulatory Services and provides direct operational leadership for the EDS program and clinic. Under limited supervision, the Program Director is responsible for overseeing day-to-day clinic operations and proactively assessing, developing, and implementing processes that support safe, efficient, and patient-centered care for individuals and families served by the EDS clinic. This role partners closely with MCP leadership, Ambulatory Leader, ICCE leaders, physicians, APPs, nurses, medical office staff, system departments, and other stakeholders to support timely access, coordinated communication, fiscal accountability, regulatory readiness, and a consistent, high-quality patient experience.
Minimum Training and Education
Bachelor's degree in nursing (BSN) required. Three years of progressive work experience and two years of management experience preferred. Experience in ambulatory practice operations, specialty clinic workflows, patient access, care coordination, staff supervision, and process improvement strongly preferred. Must demonstrate the ability to establish effective working relationships with diverse patients, families, providers, clinical staff, administrative staff, and system partners. Requires strong communication, critical-thinking, problem-solving, analytical, and interpersonal skills, with the ability to motivate teams and manage competing operational priorities in a complex clinical environment.
Skills/Qualities/Knowledge
Knowledge of the unit's patient population, health care trends, community and regional resources and service availability to these populations.
An ability to establish working relationships with diverse…