Job Description Summary
Under the supervision of a Registered Nurse (RN), the Patient Companion performs a variety of patient care, patient safety monitoring, and clerical support duties to ensure the delivery of safe, quality, patient-centered care. This position serves as a Patient Safety Companion when assigned, providing continuous observation of patients who require close monitoring to maintain safety. When patient observation is not required, the employee functions as a Patient Care Technician (PCT) and/or Unit Secretary, supporting direct patient care activities and unit operations.
The employee demonstrates professional conduct, ethical behavior, excellent communication skills, and a commitment to maintaining a safe and therapeutic environment for patients, families, visitors, and staff.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC005694 LAN - Patient Sitter (LMC)
Pay Rate Type
Hourly
Pay Grade
Health-18
Scheduled Weekly Hours
36
Work Shift
Day (United States of America)
Job Description
Essential Duties and Responsibilities
Patient Companion Responsibilities
Provides continuous one-to-one observation of assigned patients to ensure safety at all times.
Maintains constant visual contact with the patient and never leaves the patient unattended unless relieved by authorized staff.
Observes and reports changes in patient condition, behavior, or safety risks immediately to the Registered Nurse.
Assist patients with activities of daily living (ADLs), including toileting, feeding, ambulation, and repositioning as directed.
Promotes patient comfort while maintaining a safe environment.
Intervenes appropriately to prevent falls, self-harm, removal of medical devices, or other unsafe behaviors according to hospital policy.
Documents observations and activities as required.
Communicates effectively with nursing staff regarding patient status and concerns.
Maintains patient dignity, confidentiality, and privacy at all times.
Patient Care Technician (PCT) Responsibilities
Provides direct patient care under the supervision of a Registered Nurse.
Obtains and records vital signs, height, weight, intake and output, and other patient data as assigned.
Assists patients with bathing, grooming, dressing, feeding, mobility, and other personal care needs.
Assists with patient transport, transfers, and ambulation using proper body mechanics and safety techniques.
Collects specimens and performs delegated clinical tasks within scope of training and competency.
Maintains patient rooms, equipment, and supplies in a clean, organized, and safe condition.
Recognizes and reports changes in patient condition promptly to the Registered Nurse.
Assists with admission, discharge, and transfer procedures.
Supports a decentralized, patient-centered approach to care and contributes to achieving desired patient outcomes.
Unit Secretary Responsibilities
Processes physician orders accurately and timely according to hospital procedures.
Maintains patient charts, forms, and records in an organized and compliant manner.
Ensures patient charts contain required forms and documentation.
Answers telephones, relays messages, and communicates effectively with physicians, staff, patients, and visitors.
Performs clerical and data entry functions related to patient care and unit operations.
Orders and maintains adequate inventory of unit supplies through materials management.
Assists with scheduling, record maintenance, and other administrative functions as assigned.
Supports efficient workflow at the nurses' station and throughout the unit.
Additional Responsibilities
Cross-trains and functions in multiple roles based on departmental needs and staffing requirements.
Participates in orientation, ongoing education, competency validation, and performance improvement activities.
Adheres to hospital policies, procedures, safety standards, and regulatory requirements.
Maintains patient confidentiality in…