Salary: £35,000 to £38,000 + Discretionary Bonus
Location: Hybrid 3 days in the office (Centennial Park, Elstree / London Bridge from Jan 2027)
Medik8 is an established, science-led skincare brand on an ambitious global scale-up journey. Positioned at the forefront of clinical results and sustainable innovation, we are rapidly expanding our Direct-to-Consumer (D2C) footprint across core and emerging markets.
As our E-commerce Executive (EMEA & RoW), you will join our fast-paced Digital and E-commerce team, taking ownership of the day-to-day operational cadence and digital merchandising across our EMEA and Rest of World regional storefronts. This high-growth region presents immense "white space" potential, giving you the platform to support exciting new regional website launches, implement advanced onsite personalisation, and execute high-impact commercial trading plans.
If you are an analytical, commercially minded digital specialist with an eye for detail and a passion for customer journey optimisation, this role offers an exceptional environment to make a visible impact.
In More Detail, Your Role Will Include:
Digital Trading & Operations: Manage day-to-day website operations across international storefronts, updating promotional banners, launching seasonal activations, and maintaining product catalogues to maximise revenue and conversion rates.
Commercial Trade Reporting & Insights: Support the extraction, consolidation, and preliminary analysis of daily and weekly trade performance data across international storefronts; help maintain commercial dashboards to track key KPIs (AOV, CVR, revenue, units per transaction).
End-to-End Campaign Management: Own the full delivery cycle for smaller commercial activations from planning through to post-campaign analysis.
Content & Campaign Delivery: Brief and coordinate localised promotional copy and creative assets across multiple languages, ensuring all content is accurate, brand-aligned, and delivered on time.
Site Merchandising & Product Launches: Oversee online visual merchandising for core ranges, bundles, and New Product Developments (NPD), monitoring stock availability and navigation flows.
A/B Testing & Conversion Rate Optimisation: Formulate hypotheses, execute A/B tests, and analyse customer behavioural data to remove friction points, improve checkout conversion, and refine the onsite search experience.
Cross-Functional Collaboration: Partner closely with in-house Creative, Digital Marketing, and Brand teams, while liaising with external web developers to deliver new site features and functional enhancements.
SEO & Digital Acquisition Support: Collaborate with SEO agency partners to uphold organic search best practices across all target markets, ensuring landing pages are fully optimised to support paid media campaigns.
What We Are Looking For
Our Commitment to Inclusion (The 60% Rule):
Research shows candidates from underrepresented backgrounds often only apply if they meet 100% of criteria. At Medik8, we care about potential and transferable talent. If you meet at least 60% of the essential criteria, we encourage you to apply!
Essential Criteria (What you definitely need):
E-commerce CMS Proficiency: Demonstrable hands-on experience managing day-to-day website updates, catalogue listings, and content within a modern e-commerce CMS platform (e.g., Shopify Plus, Magento, or equivalent).
Online Merchandising & Trading Execution: Proven experience executing promotional trading calendars, setting up bundles/discounts, and merchandising product categories to drive commercial conversion.
Data & Analytics Literacy: Practical experience using Google Analytics (GA4) or native platform analytics tools to extract data, monitor funnel performance, evaluate traffic patterns,. report on key campaign KPIs and prepare weekly trade recommendations.
Onsite Testing & CRO Understanding: Practical exposure to onsite A/B testing and customer journey optimisation; confident reviewing user…