Exemption Status:
United States of America (Exempt)
$156,148 - $218,608 - $281,067
“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”
This position is not eligible for Sponsorship.
MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!
Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.
At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!
Job Description
Summary
The Change Management Specialist will own or support change strategy and execution for complex or highly visible enterprise programs. This role translates program objectives into an actionable change plan that prepares impacted stakeholders, supports adoption, manages operational and compliance risk, and helps leaders achieve measurable outcomes. The role should be able to organize inputs across readiness, communications, training, go-live planning, command center support, and post-launch stabilization.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Lead or support end-to-end change strategy, planning, and execution for complex, strategic, cross-functional programs.
Own or support implementation of program-level change plans across product readiness, stakeholder engagement, communications, training, business readiness, go-live preparation, command center support, hypercare, and transition to long-term support.
Conduct detailed stakeholder, change impact, readiness, adoption risk, training needs , support model, and go-live risk assessments across business, clinical, operational, technology, client-facing, and compliance groups.
Independently or in partnership with Change Lead II or III, develop integrated change strategies that include sponsorship, communications, engagement, training, business readiness, resistance management, cutover support, reinforcement, adoption measurement, and stabilization measures.
Partner closely with program managers, product owners, operational leaders, technology teams, compliance, HR, communications, support teams, and subject matter experts to integrate change work into program delivery plans.
Create and manage executive-ready change plans, sponsor action plans, stakeholder engagement plans, communications calendars, training roadmaps, readiness dashboards, and hypercare plans.
Assist project teamsleads in preparation for Change Management COE reviews. Assist Director-Change Management with conduct of Change Management forum.
Identify readiness governance routines, including escalation of adoption risks, stakeholder misalignment, support model gaps, training gaps, access/permissions issues, operational readiness gaps, and decision blockers. Resolve issues independently or with assistance of Change Lead II or III or Director-Change Management
Coordinate launch and transition communications across internal teams, and where applicable, external/client-facing audiences or long-term support teams.
Represent assigned projects at daily live support routines. Support…