Job Summary
The Senior Manager – Product & Lifecycle Management will lead a consolidated capability bringing together Kitting
Operations and Product Support / Business Operations. The role will build a cohesive, scalable organization with strong
operational delivery, stakeholder management, talent development, process integration and continuous improvement
across product and lifecycle-related activities.
Job Description
Senior Manager Product and Lifecycle Management
About Medline
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Ill., the company employs more than 45,000 people worldwide and operates in more than 100 countries. To learn more about how Medline makes healthcare run better, visit www.medline.com .
Medline India
Medline India was established in 2010 in Pune as Global Capability Center to support Medline, headquartered in Illinois, USA. Over the years, it has grown into a 1,800+ strong team of technology, finance, and business support professionals who contribute to Medline’s global mission: to make healthcare run better. Medline India offers a dynamic and collaborative work environment with ample opportunities to learn, innovate, and grow. With a highly engaged and empowered team, Medline India plays a vital role in driving business excellence and supporting healthcare systems across the globe.
Job Summary:
Lead and integrate a global operations capability supporting the lifecycle of healthcare products and procedure kits, from product and component setup through controlled changes, commercial enablement, inventory management and discontinuation. The role connects product information, technical documentation, supply chain execution and business analytics to improve product availability, data quality, turnaround time and financial outcomes.
The Senior Manager will lead through managers and team leaders, establish a common operating model across the combined teams, and partner with global Product Management, Supply Chain, Commercial, Quality and Regulatory, and Technology leaders. The mandate includes building specialist talent, delivering reliable operations, and converting analytics, automation and AI opportunities into measurable improvements.
Business scope
· Kitting and lifecycle operations: new and revised kit setup, bill of materials maintenance, component changes, kit activation and closure, discontinued business, inventory disposition and lifecycle exceptions.
· Product information and technical support: product master data, technical data sheets, labeling and instructions for use support, packaging information, translations, product cross references and controlled documentation.
· Commercial and supply chain enablement: quotations and pricing support, vendor and sourcing administration, product availability and backorder insights, tender information and coordination across product divisions.
· Analytics and transformation: business intelligence, product and component analysis, workflow automation, project governance, process standardization and capability expansion.
Responsibilities:
Product and lifecycle accountabilities
Kitting and lifecycle operations
· Own service delivery for kit and component setup, bill of materials changes, revisions, activation and closure. Establish checks that keep approved product, quotation, packaging and system information consistent across handoffs.
· Coordinate new, revised and discontinued business with Product Management, planning, manufacturing, purchasing and customer-facing teams. Manage dependencies, exceptions and escalation to protect continuity of supply.
· Lead the operational response to excess, obsolete and expiring inventory, component…