Job Summary
The Senior Network Engineer provides crucial services related to supporting Medline’s business. This covers datacenter, edge, cloud, security, telecom, and application delivery. The position requires a solution minded person with a deep proficiency in enterprise level network engineering. Additionally, effective collaboration and communication are essential for understanding technical capabilities and supporting the business.
Job Description
MAJOR RESPONSIBILITIES:
Reviews and responds to trouble tickets and works with end users through resolution as necessary
Provides Tier III support, drives issues through closure; engage all appropriate cross-team resources
Understand best practices, compose relevant standard operating procedures to ensure efficiency and maximize uptime
Configure, deploy, and maintain networking solutions of Medline’s LAN, WAN, WLAN, SDWAN, Cloud and Network Security focused infrastructure
Develop and recommend strategies for network growth and datacenter network security/enhancements by maximizing functionality of network equipment such as switches, routers, wireless infrastructure, and firewalls
Present innovative solutions to stakeholders and technical staff; participate in implementation resulting in a warm handoff to support
Participate in regular meetings and conference calls with customers and I/S staff to help qualify opportunities and technical solutions for optimizing the network; drive design solutions through deployment
Act as a point of escalation for other I/S teams regarding network infrastructure issues
Understand that assisting to resolve issues outside our area is also our responsibility
Analyze performance data and metrics, identify problem areas, and provide actionable insight to problem resolution
Perform complex and routine maintenance tests for designated areas of engineering; identify, isolate, and escalate issues to appropriate personnel
Interface and communicate with senior and mid-level client leadership that may include technical presentations
Participate in off-hours support rotation of designated network resources
Well informed of information technology and applied research trends; develops and incorporates them into assignments where appropriate
MINIMUM JOB REQUIREMENTS:
Education:
Bachelor's degree in computer science, Information Technology, or related field, or equivalent in training and experience
Certification / Licensure:
Technical certifications; CCNA required, CCNP preferred, Azure Certification(s) desirable
Work Experience:
At least 4 years of experience providing technical leadership for network technologies in a large enterprise environment
Microsoft Azure Networking knowledge required; prior experience preferred
Experience implementing SDWAN Viptela Solution is a plus
SDN experience, especially with Cisco ACI is a plus
Experience in developing architecture diagrams and work statements
Knowledge in using deep dive troubleshooting tools such as tcpdump, iperf, and nmap
Experience in network automation and orchestration using tools like Ansible, Terraform, or Puppet
Proficient in disaster recovery planning and implementation for network infrastructure
Knowledge / Skills / Abilities:
None
PREFERRED JOB REQUIREMENTS:
Education:
None
Certification / Licensure:
None
Work Experience:
Expertise with Cisco technologies preferred
Advanced comprehension of routing protocols (BGP, OSPF, HSRP, VRRP and VRF)
Understand VOIP, including QoS on LAN and WAN
Understand data center hardware landscape, including overall IT systems landscape and virtualization
Strong interpersonal skills, with a desire to collaborate, mentor, with internal and external business/technical teams
Skilled in designing, implementing, and troubleshooting secure Wi-Fi networks
Ability to troubleshoot quickly in pressure situations
Knowledge of firewalls, Iptables web filters, etc.
Experience with Cisco SDWAN desirable
Working knowledge of Enterprise Telecom systems a plus
Communications: Excellent…