People & Culture Day Crew Mobilization Manager
**This is a full-time position with an initial on-site deployment in Togo.
Mercy Ships is seeking an experienced Day Crew Mobilization Manager on our People and Culture Team to support its work in Togo. The P&C Day Crew Mobilization Manager leads the planning, coordination, and execution of Day Crew mobilization for Mercy Ships field services, ensuring that approximately 250–300 local volunteers are recruited, selected, screened, documented, prepared, and ready to serve while the ship remains in Field Service
Reporting to the Senior Director of Ship People & Culture Operations, the role translates approved Day Crew workforce requirements into effective recruitment plans and leads their execution through successful handover to the on-ship Ship P&C team.
Working within the strategy, governance, policies, standards, systems, and processes established by Ship P&C, the P&C Day Crew Recruitment Manager provides leadership and oversight to the Day Crew Recruitment team members and manages recruitment from candidate attraction and selection through screening, documentation, preparation, and handover.
The role partners closely with the Field Service Advance Team for in-country logistical support, including housing, transportation, visas, recruitment logistics, and access to appropriate local contacts for the Day Crew Recruitment Team. Functional strategy, recruitment priorities, standards, systems, processes, and direction remain with Ship P&C.
The role may be asked to complete responsibilities outside its primary scope and should remain flexible in support of Mercy Ships operational needs.
How You Will Contribute:
Day Crew Mobilization Planning & Execution
Lead the planning and execution of Day Crew recruitment in preparation for the arrival of a Mercy Ships vessel.
Develop and manage the Day Crew recruitment plan and timeline based on approved workforce requirements, Ship P&C priorities, and field service milestones.
Liaise with the Senior Director of Ship P&C Operations regarding recruitment requirements, priorities, progress, risks, and resource needs.
Coordinate recruitment activities to ensure required Day Crew are recruited, selected, processed, and prepared for service within established timelines.
Resolve operational recruitment issues within delegated authority and escalate significant risks, exceptions, or decisions to the Senior Director of Ship P&C Operations.
Provide regular progress updates and relevant recruitment and workforce information to Ship P&C leadership.
Recruitment, Selection & Candidate Experience
Oversee the Day Crew recruitment process from candidate attraction and application through selection and preparation for service.
Ensure recruitment activities are conducted in accordance with established Ship P&C policies, processes, selection criteria, and documentation requirements.
Coordinate the distribution of recruitment opportunities through appropriate local networks and recruitment channels.
Oversee candidate applications, interviews, selection processes, waitlists, and candidate communications.
Ensure candidates receive clear and timely information regarding the recruitment process, role expectations, organizational standards, and next steps.
Promote consistent, fair, professional, and welcoming recruitment practices and candidate experiences.
Screening, Documentation & Systems
Coordinate required pre-service screening and clearance processes with the appropriate Mercy Ships specialist functions.
Coordinate required driving assessments for candidates being considered for driving responsibilities with appropriate operational and safety personnel.
Ensure candidate applications, recruitment decisions, agreements, and required documentation are complete, accurate, appropriately maintained, and processed through relevant Ship P&C systems and workflows.
Recruitment Team Leadership
Lead, supervise, and provide day-to-day direction to Day Crew Recruitment team…