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The Director of Business Continuity is responsible for building, leading, and maturing Methodist Le Bonheur Healthcare's enterprise Business Continuity Management (BCM) program as a core capability of the Security and Emergency Management function. This leader will establish the governance, operating model, standards, tools, methods, and executive reporting required to ensure MLH can sustain or rapidly restore critical clinical, operational, financial, digital, and administrative services during and after disruptive events. This role provides enterprise leadership across acute care, ambulatory operations, clinical and ancillary services, revenue cycle, supply chain, digital health, information technology, facilities, compliance, and third-party partners. The Director will distinguish and integrate related resilience disciplines: Business Continuity Management focuses on sustaining essential operations and clinical services; Crisis Management provides executive command, decision-making, escalation, and communications during high-impact events; and Disaster Recovery restores technology infrastructure, applications, data, and access in alignment with business-defined priorities. This role is accountable for ensuring those capabilities operate as an integrated resilience system without conflating ownership or scope. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The Director of Business Continuity is responsible for building, leading, and maturing Methodist Le Bonheur Healthcare's enterprise Business Continuity Management (BCM) program as a core capability of the Security and Emergency Management function. This leader will establish the governance, operating model, standards, tools, methods, and executive reporting required to ensure MLH can sustain or rapidly restore critical clinical, operational, financial, digital, and administrative services during and after disruptive events. This role provides enterprise leadership across acute care, ambulatory operations, clinical and ancillary services, revenue cycle, supply chain, digital health, information technology, facilities, compliance, and third-party partners. The Director will distinguish and integrate related resilience disciplines: Business Continuity Management focuses on sustaining essential operations and clinical services; Crisis Management provides executive command, decision-making, escalation, and communications during high-impact events; and Disaster Recovery restores technology infrastructure, applications, data, and access in alignment with business-defined priorities. This role is accountable for ensuring those capabilities operate as an integrated resilience system without conflating ownership or scope. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
Program Governance & Strategy • Establish a systemwide BCM governance structure that includes executive sponsorship, cross-functional steering committee oversight, operational workgroups, and clear integration with Emergency Management, IT Disaster Recovery, Cyber Resilience, Enterprise Risk Management, Compliance, and Clinical Operations. • Develop and maintain a RACI/RASCI model that clarifies responsibilities across business continuity, emergency management, crisis management, disaster recovery, incident response, facilities, clinical…