Note: Preferred Experience:
3+ years of consulting
5+ years of life insurance industry experience
5+ years of experience as a Senior Project Manager/Scrum Master i n a software development environment
7-10 years of project/program management experience, successfully managing multiple concurrent projects from initiation through production roll out with PMP and Scrum Master certifications
This role requires a flexible, experienced delivery leader who can successfully operate in a bimodal environment, supporting both Agile and traditional SDLC projects, as needed.
The Senior Project Manager / Scrum Master is responsible for managing and facilitating the planning, design, development, testing, implementation, and customer onboarding for cross functional, high profile projects and programs that support MIB’s strategic goals and objectives. This role must be able to partner closely with business stakeholders to ensure alignment between business objectives, technology solutions, and delivery execution. Experience in delivering technological initiatives within the life insurance is preferred.
This role represents the PMO and serves as a trusted partner across the organization.
Skills & Competencies
Highly organized, detail oriented, and process driven delivery leader with a strong ability to manage complexity across multiple concurrent initiatives
Excellent verbal, written, and interpersonal communication skills, with the ability to clearly convey progress, risks, dependencies, and outcomes to technical and non technical stakeholders
Proven ability to partner closely with business leaders and stakeholders to ensure alignment on scope, priorities, outcomes, and delivery expectations
Strong problem solving, critical thinking, and decision making skills, with the ability to navigate ambiguity and drive solutions forward
Demonstrated experience operating in hybrid and bimodal delivery environments, supporting both Agile and traditional SDLC projects
Deep understanding of the Software Development Lifecycle (SDLC) and modern software development practices
Strong working knowledge of Agile methodologies and frameworks, including Scrum and Kanban
Demonstrated ability to facilitate Agile ceremonies, coach teams, and promote continuous improvement and increasing Agile maturity
Experience leveraging delivery metrics and dashboards (e.g., burndown, velocity, throughput) to drive transparency and informed decision making
Proven team builder with strong facilitation, leadership, and conflict resolution skills
Ability to influence without authority and build trust across cross functional teams and senior leadership
Strong experience managing delivery risks, cross team dependencies, and mitigation strategies
Experience managing project financials, including forecasting, budget tracking, and variance reporting
Ability to support organizational change and stakeholder adoption through effective communication and delivery readiness
Experience delivering solutions in regulated or compliance driven environments, with attention to governance and auditability
Proficient in Microsoft Office products, including Word, Excel, and PowerPoint
Experience with Atlassian tools such as Jira, Confluence, and Tempo is highly desirable
Certifications
PMP (Project Management Professional) – strongly desired
Scrum Master certification (CSM or equivalent) – strongly desired
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Represent the PMO and serve as a trusted partner to the business and technology organizations
Demonstrated ability to act as a strategic partner to the business, ensuring alignment between business strategy, product vision, and execution delivery.
Collaborate with business line/product owners, team members and key stakeholders to support successful delivery
Apply project management principles and Agile practices to ensure projects are…