Description
Mid-Cities Medical is a Service-Disabled Veteran-Owned Small Business specializing in servicing in-home medical needs for Veterans. Every effort is made to deliver World-Class Service in delivering government-approved lines of Ventilators, Portable and Stationary Oxygen Concentrator and Supplies to Veterans and their Caregivers throughout Texas, Arizona, and Southern California.
Mid-Cities seeks a self-motivated, energetic, detail-oriented, and compassionate professional to support billing operations and serve our VA customers. The ideal candidate will play an integral role in advancing the company’s financial objectives by ensuring accurate billing of sales orders and promptly addressing account integrity issues.
Do you have a military service record that you would like to share? If so, please include Branch of Service, Discharge Date, and Discharge Rank.
Essential Duties and Responsibilities
Review and confirm open sales orders for billing submission.
Resolve all order discrepancies for final month end audit.
Compile and merge pdf documents to match billing spreadsheets.
Manage patient files to correct home inventory.
Coordinates with all departments and remote locations.
Process weekly open order reports.
Communicate and partner with Customer Service or Intake counterparts to resolve sales order and patient consult discrepancies.
Consistently communicates driver notes to intake counterparts to resolve patient complaints.
Review, maintain Open Edit Order Report. Research for outstanding pickups or inventory issues
Communicate directly with VA representatives regarding billing discrepancies or payment delays
Track authorization limits, expiration dates, and units approved
Collaborate with intake, documentation, and delivery teams to prevent billing errors
Paperless billing EMR processing
Invoice correction from automatic confirmation
End of month merging and batch audit
Strong MS Excel and MS Teams experience
Shift:
8a - 5pm (On site)
Benefits
Hours M-F 8a-5pm. Occasional weekends may be required.
401K with 2% matching
Employer-Paid Medical, Dental, Vision, Life Insurance, and Long-Term Disability Coverage (Employee-Only Coverage)
Paid Holidays
Vacation & Sick Time
Discretionary Employee Bonus
Requirements
Must be legally able to work in the United States.
HS Diploma or GED
Must be able to understand and speak English fluently. Spanish is a plus.
Must be able to work 8a - 5pm Shift
Minimum 2 years of DME billing experience required
Proficiency in billing software and EMR systems
Familiarity with Bright Tree and electronic claims processing
Excellent analytical and problem-solving skills
High attention to detail and organizational ability
Strong written and verbal communication skills
Ability to process written and oral communication from various sources.
Must be able to work on the weekends occasionally
Military Retirees/Veterans and/or their Family members encouraged to apply
Preferred Qualifications
Experience DME Billing
Government Billing Experience