Job Responsibilities & Requirements
Position Overview
We are seeking an accomplished Director of PMO to lead MiTek's Project Management Office and oversee delivery of the MiTek Forward program, our global S/4HANA ERP transformation as well as our newly established Center of Excellence. The Director will set the standards, governance and cadence that all workstreams, project managers and regional implementation leads will follow. They will make sure each regional deployment stays aligned to the global design while meeting local business needs. In addition this leader will establish and oversee project management capabilities within our Center of Excellence.
The ideal candidate has led large, multi-region ERP programs. They combine strong program governance with the leadership presence to build a high-performing PMO team and to partner with senior business and IT leaders.
Key Responsibilities
PMO Leadership and Governance: Build and run the PMO for the MiTek Forward program and COE. Define and enforce standard methods, templates, stage gates, decision rights and escalation paths across all workstreams and regions.
Program Planning and Delivery: Own the integrated master plan, including timelines, milestones, dependencies and resource allocation across global workstreams and regional deployments. Ensure the program is delivered on time, within scope and within budget.
Program Delivery Model: Define, build out and own/lead the program management controls and reporting routine for MiTek Forward and the COE.
Executive Reporting and Stakeholder Management: Act as the secondary program contact for the steering committee and executive sponsors. Provide clear, regular reporting on status, risks, financials and key decisions. Build alignment across business leaders, IT and external system integrators.
Team Leadership and Development: Lead, coach and develop a team of project managers (including the S/4HANA workstream PMs) and regional implementation leads. Set clear goals, give regular performance feedback and build bench strength for future waves.
Risk, Issue and Dependency Management: Run program-level risk, issue, change-request and dependency management. Make sure mitigation plans exist and escalations reach the right decision-makers quickly.
Financial and Vendor Management: Manage the program budget, forecasts and resource capacity. Oversee system integrator and vendor contracts, statements of work and delivery performance.
Process Standardization and Change Management: Partner with process owners and the global change management lead to drive adoption of standard global processes. Minimize customization and deviations, and support training, communication and user adoption plans.
Quality and Readiness: Set quality standards for deliverables, testing (including UAT), data migration and cutover. Run go/no-go readiness reviews for each deployment.
Continuous Improvement: Capture lessons learned from each wave and use them to refine PMO practices, tools and templates for later deployments and the broader project portfolio.
Qualifications
Education: Bachelor's degree in Business Administration, Engineering, Finance, Accounting, Information Technology or a related field. PMP, PgMP or similar certification is preferred.
Experience: 10+ years of project and program management experience, including at least 5 years leading a PMO or large program team. Proven delivery of at least one full-lifecycle, multi-site ERP implementation, preferably S/4HANA.
Program Governance: Deep expertise in program governance, integrated planning, budget management and vendor/system integrator oversight.
Leadership: Proven ability to lead, develop and hold accountable teams of project managers and cross-functional leads, including people who are not direct reports.
Executive Communication: Excellent verbal and written communication skills. Able to turn complex program information into clear updates and decisions for executives and steering…