Overview
Minerals Technologies Inc. is a global, technology-driven specialty minerals company that develops, produces, and markets a wide range of minerals and mineral-based products and services.
Our products are an essential part of everyday life for millions of people around the world. They are used in consumer goods in paper and packaging, food and pharmaceuticals, household and personal care, pet care, automotives, and many more, as well as in industrial settings like steelmaking, metalcasting, construction, infrastructure, and wastewater remediation.
We are listed on the New York Stock Exchange under the ticker symbol MTX, headquartered in New York City, and have over 150 locations worldwide, with ~4,000 employees in 34 countries and 12 R&D centers.
We put people at the center of everything we do -- working safely, communicating openly, and managing our resources and businesses responsibly.
Company: CETCO, a Minerals Technologies Company, engineers some of the smartest, most reliable technologies and solutions to meet the needs of the industries and communities we serve. Discover our products and services that solve worldwide challenges in commercial, industrial, and infrastructure construction, environmental projects, water remediation, and more.
Location: Hoffman Estates, Illinois
What We Offer:
Competitive pay, commensurate with experience
Health/Dental/Vision plans
401k company match
Life Insurance
Short Term Disability & Long-Term Disability
Educational Assistance
Employee Assistance Plan
This role is classified as safety sensitive. Candidates must pass a pre employment drug screen, including testing for THC, and will be subject to random testing.
Responsibilities
Job Summary:
CETCO (Colloid Environmental Technologies Company) is seeking a technical / business development support professional to execute our HydroShield Quality Assurance Program as well as provide training and other support functions to our customers throughout North America. The selected individual for this position will be based in Hoffman Estates, IL. This is an entry level position with an outstanding track record of career advancement.
Primary Responsibilities:
Full Support of CETCO's HydroShield Quality Assurance Program
Day-to-day customer service calls related to (but not limited to)
Review 3rd party independent inspection reports & address all action items
Day-to-day communication within our customer base, company sales dept, general contractors, approved applicators, certified inspectors and consultants, etc.
Technical application questions
Submittal information and documentation
Inquiries relating to local territory contacts
General questions about CETCO's HydroShield Quality Assurance Program
Warranty questions and processing
Project close-out punchlist and post-construction questions
General waterproofing product & installation-specific inquiries
Maintain current project files & update with most current information / documentation
Perform CETCO Certified Inspector Training – classroom and field
Full involvement and understanding within Salesforce, AA Portal and STD Warranty Portal
Assist Customers & CETCO outside sales team with technical questions from the field – job specific
Not standard information found in our literature or specifications
CETCO warranties – obtain documentation, review file information and process
Investigate post-construction warranty claims
Obtain Information / documentation for review
Assist customers within the phases of any remedial process / plan of ation
Generate work orders and purchase orders as part of the plan of action
Monthly reporting associated with Field Services activities.
OE/Lean
The Project Coordinator will be responsible for managing, supporting and achieving OE and lean goals and initiatives through the following:
5S, inventory reduction, process flow mapping, value stream mapping, visual management, standard work, Kaizen events, statistical process control, and Total Productive…