Full Time Permanent Role
Location: Botany, NSW
Salary $86,066 + Super + NFP Salary Packaging Benefits
Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.
Find out more about us and our purpose .
Your opportunity
Every person’s recovery journey is different, but with the right support, encouragement and opportunities, lasting change is possible. At Mission Australia, we walk alongside people experiencing mental health challenges, helping them build confidence, strengthen connections and create the future they want for themselves. As a Recovery Case Worker, you will work within a person-centred, recovery-oriented framework, providing practical support, case management and outreach services that empower participants to build independence, enhance wellbeing and achieve their goals. This is an opportunity to make a genuine difference every day while living out Mission Australia's values of Compassion, Respect, Integrity, Perseverance and Celebration.
Your key responsibilities will be to:
Provide recovery-oriented case management that supports participants to achieve their goals and improve wellbeing.
Build positive, trusting relationships that empower participants to develop independence and community connections.
Complete client intake, assessment and onboarding activities, ensuring accurate documentation and record keeping.
Develop and review strengths-based case plans tailored to each participant’s needs, goals and aspirations.
Deliver outreach support and coordinate access to services that contribute to recovery and long-term outcomes.
Support participants to build daily living skills and successfully transition to independent living or other appropriate supports.
Maintain accurate case notes, reports and client records in line with organisational and compliance requirements.
Develop effective partnerships with internal teams, community organisations and external stakeholders to enhance participant outcomes.
Requirements for success
Qualification in Community Services, Mental Health, Social Work or a related discipline.
Experience supporting people experiencing mental health challenges, psychosocial disability or complex life circumstances.
Sound understanding of recovery-oriented practice, psychosocial rehabilitation and strengths-based approaches.
Demonstrated ability to build genuine, respectful relationships and engage people from diverse backgrounds.
Strong communication skills, with the ability to work collaboratively with participants, families, service providers and community stakeholders.
Experience developing, implementing and reviewing individualised support or case management plans.
High level of administrative and organisational skills, including accurate record keeping and report writing.
Confidence using technology and client management systems, including Microsoft Office applications.
Ability to work independently, manage competing priorities and respond effectively to changing needs.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Your benefits
To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
Rewarding work – every day you know you’re making a real difference
Not-for-profit salary packaging, reducing your tax (details via AccessPay )
Free external, confidential counselling and access to chaplaincy support
Volunteering opportunities
Opportunity to purchase additional annual leave
Extra leave including: Mission Australia Thank You Day &…