Job Title
Quality Engineer Manager
Job Summary
The Quality Engineer Manager leads the Quality Management Systems, laboratory operations, testing programs, and incoming product quality functions for the Locust Grove and Wood Dale facilities. As the site quality leader, this position has primary responsibility for the effectiveness, compliance, and continual improvement of the QMS and for maintaining ISO 9001 certification while ensuring customer, regulatory, statutory, and organizational requirements are effectively translated into operational controls.
The position provides leadership and technical oversight for incoming inspection, laboratory and product testing, calibration and measurement systems, test method validation, inspection planning, quality documentation, and certification activities. Working cross-functionally with Corporate Quality, Operations, Engineering, Supply Chain, and Procurement, and directly with suppliers when required, the Quality Engineering Manager ensures appropriate controls are established throughout the receipt, inspection, testing, acceptance, and distribution of product.
The Quality Manager establishes and strengthens the procedures, work instructions, testing protocols, inspection plans, training, and quality controls necessary to support reliable product conformity and operational performance. The role is expected to identify and mitigate quality risks, analyze performance and quality trends, resolve systemic issues, strengthen technical capabilities, and lead continuous improvement initiatives. Equally important, the position develops and reinforces a culture in which quality, compliance, accountability, ethical decision-making, and continuous improvement are integrated into everyday operations
Job Duties
Lead, develop, maintain, and continually improve the Locust Grove ISO 9001 Quality Management System (QMS), while providing ongoing quality leadership and support for the Wood Dale ISO 9001 QMS to ensure continued certification, compliance, effectiveness, and alignment with organizational requirements.
Serve as the primary site quality representative and liaison with certification bodies, customers, regulatory agencies, Corporate Quality, and other external parties regarding QMS, product quality, testing, and compliance matters for both sites.
Develop, implement, maintain, and continually improve quality procedures, work instructions, inspection plans, testing protocols, acceptance criteria, forms, records, and other QMS documentation necessary to ensure effective process and product controls.
Provide overall leadership and technical oversight of laboratory operations, including testing methodologies, equipment, workflow, staffing, capacity, resource planning, safety, and development of laboratory capabilities.
Establish, manage, and continually improve incoming inspection and testing programs for products and materials received from domestic and international suppliers, ensuring appropriate verification of conformity prior to acceptance and distribution.
Develop and maintain risk-based inspection plans, sampling strategies, acceptance criteria, and verification methods based on product requirements, supplier performance, quality history, risk, and applicable customer or technical requirements.
Lead the administration, technical development, and continual improvement of salt fog, mechanical, dimensional, and other applicable product validation and verification testing programs, ensuring testing is performed consistently and in accordance with defined methods, specifications, standards, and customer requirements.
Maintain laboratory and testing activities in a state of accreditation readiness, including appropriate control of test methods, equipment, personnel competency, test documentation, reports, records, and supporting objective evidence.
Lead the site's calibration and metrology program, including measurement standards, equipment qualification, calibration status, traceability,…