Company:
Marsh
Description:
Marsh People and Investments Technology is seeking candidates for the following position based in the Mumbai office.
Manager – IT Quality Assurance and Testing
Role and Responsibilities
We are looking for a Manager in Quality Engineering and Assurance team to join us at Marsh.
Your Experience
A visionary forward thinker who views quality holistically and can drive a quality engineering ethos throughout the POD. Understanding industry trends around tools, methods, and practice - implementing where possible. You must be a strategic thinker and team player who can work across many teams to further the AI initiatives in organization and establish shift left quality with a test automation centric approach.
Things you will do:
Implements and oversees the test automation approach (working with all squads within the POD) to deliver the Test Automation Strategy including CICD, non functional testing - performance, security engineering, compatibility, accessibility testing
Testing AI/Gen AI business applications. Demonstrate usage of Gen AI in tooling & AI driven insights reporting. Creating/Reusing AI utilities/components for Testing.
Demonstrate usage of Gen AI for Testing optimization, comparisons ,code refactoring ,migrations
Drives out improvements and innovation around tooling, frameworks and approaches working on shift left first principles and the automation pyramid
Able to work constructively with other POD leads and Squad leads to ensure the best value is being driven through the automation approach and that the approach is consistent with other PODs where beneficial
Works with the POD leads and the business/POs to ensure there is a holistic and consistent approach to Quality (through RCA, metrics, code quality, (defect) stage containment) and ensures cross communication and collaboration on QA best practices, risks and open issues across other PODs
Leads and federates the overall test approach to the Squads - built-in quality, metrics, methods and tools
Leads process improvement initiatives focus on Quality, Velocity and Efficiency (agreed across the POD) e.g closer alignment to business acceptance, operations etc
Ensure consistency across all squads in line with POD strategy/maturity/priorities/global approach - undertaking quality reviews and deep dives to ensure there is a consistent approach
Input into PI planning, and subsequent resourcing planning - including skills profiling and identify training requirements for POD members
Identify supplier training requirements and feed into global KPI and supplier measures
Provides timely reports with qualitative and quantitative analysis of test coverage, defect trends & leakage enabling key stakeholders (including Squad leaders) for timely course correction
Define and design quality metrics and dashboard to enable the Pod lead & PO to frequently gauge the quality of the software
Manage a team of Test Engineer leads and Test analysts
What you will bring:
Strong understanding of Test Engineering and Quality Assurance best practices, tools and policies
Experience in using Generative AI for testing activities and experience in testing AI/ML models
Proficieny in collecting , processing and assessing data quality and validating test data for AI frameworks, automation for AI powered applications
The ability to communicate effectively to both technical and non-technical colleagues in a cross-functional environment
Proven track record of successfully delivering Quality software solutions
Strong Leadership skills and a team player
Experience or knowledge of working with Agile at Scale, Lean and Continuous Delivery approaches such as Continuous Integration, Test-Driven Development and Infrastructure as Code
Experience in selenium tools and Configuring Selenium Test Environment (Ex: Eclipse IDE, Java, Selenium WebDriverIO and TestNG etc…). Involvement in Test Environment Setup
Familiar with Automation Framework Design and Implementation
Understanding of CI/CD and…