Job Summary:
The Principal Product Manager will provide strategic leadership across a portfolio of Trellint citation management products, shaping a cohesive product vision and investment strategy that advances the company's position in parking enforcement and curbside management.
Reporting to the Head of Product, this highly visible role will combine deep industry expertise, market insight, and customer engagement to identify portfolio-level opportunities, guide product direction, and influence company priorities. The Principal Product Manager will work closely with Research & Development, Design, Customer Care, PMO, Sales, and Marketing to align the citation management products, resolve complex trade-offs, and translate long-term strategy into measurable business and customer outcomes. The role will serve as a product leader with customers, industry partners, and internal stakeholders.
Job Description:
The Role
The Principal Product Manager will provide strategic leadership across a portfolio of Trellint citation management products, shaping a cohesive product vision and investment strategy that advances the company's position in parking enforcement and curbside management.
Reporting to the Head of Product, this highly visible role will combine deep industry expertise, market insight, and customer engagement to identify portfolio-level opportunities, guide product direction, and influence company priorities. The Principal Product Manager will work closely with Research & Development, Design, Customer Care, PMO, Sales, and Marketing to align the citation management products, resolve complex trade-offs, and translate long-term strategy into measurable business and customer outcomes. The role will serve as a product leader with customers, industry partners, and internal stakeholders.
Responsibilities
Product Strategy & Vision
Define and own the strategic vision, positioning, and multi-year roadmap for Trellint’s citation management products.
Translate company strategy, market dynamics, and customer needs into clear portfolio priorities and investment recommendations.
Identify opportunities for innovation and differentiation in the curbside management space.
Establish measurable outcomes and success metrics for investments.
Strategic Execution & Governance
Convert portfolio strategy into sequenced roadmaps, product initiatives, and clear decision frameworks.
Balance growth opportunities, customer commitments, technical sustainability, and resource constraints across products.
Guide product lifecycle decisions, including incubation, scaling, integration, modernization, and retirement.
Customer & Market & Industry Leadership
Serve as a visible product leader with strategic customers, prospects, partners, and industry stakeholders.
Apply deep knowledge of parking, curbside management, citation management, permit management, or municipal operations to anticipate market needs.
Lead executive-level discovery, advisory discussions, roadmap reviews, and solution validation with customers.
Synthesize market research, competitive intelligence, customer feedback, and product data into strategic recommendations.
Represent Trellint at customer meetings, conferences, and other industry forums.
Cross-Functional Leadership
Influence executive and functional leaders through clear product narratives, evidence-based recommendations, and transparent trade-offs.
Align Research & Development, Design, Customer Care, PMO, Sales, Marketing, and Professional Services around product priorities.
Support go-to-market strategy, demos, RFPs, proposals, pricing, and major customer pursuits with portfolio-level expertise.
Essential Skills and Experience
10+ years industry experience in parking, curbside management, or other municipal or government operations
Strong strategic judgment and the ability to connect market insight, customer needs, technology choices, and business outcomes
Executive presence and exceptional communication skills with customers, senior…