Join the Team Modernizing Medicine
At ModMed , we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
A Culture of Excellence
When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:
Consistently ranked as a Top Place to Work
2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
Florida Venture Forum: Venture-Backed Company of the Year
We are growing fast, thinking big, and we are just getting started.
Ready to modernize medicine with us?
Job Description Summary:
Job Description: Project Coordinator
About ModMed
At ModMed, we are transforming healthcare through innovative, cloud-based technology solutions. We build specialty-specific EHR, practice management, revenue cycle management, and patient engagement tools designed to save time, increase efficiency, and empower medical practices.
Position Overview
The Project Coordinator - Level 1 is responsible for managing end-to-end implementations of Patient Engagement products (such as Pay, Klara, and Bonsai), ensuring timely, efficient, and high-quality delivery aligned with client goals and business objectives.
In this role, you will collaborate closely with cross-functional teams to coordinate resources, resolve issues, and maintain clear communication throughout the implementation lifecycle. Additionally, you will support the Project Manager team in onboarding new clients, configuring software features, driving product upsells, managing revenue recognition, and executing administrative initiatives. This role serves as a natural progression path for individuals aspiring to transition into Project Management roles within the Client Services – Implementation department.
Primary Responsibilities & Key Duties
Patient Engagement Implementations (40%) : Drive end-to-end delivery of Patient Engagement products (Pay, Klara, Bonsai). Collaborate with cross-functional and international teams to coordinate resources, address issues, and maintain proactive communication with clients.
Project Setup & Administration (40%) : Update, customize, and administer all aspects of projects within assigned medical specialties or upsell services. Monitor multiple simultaneous projects to ensure a smooth transition to Project Managers.
Software Configuration & Build Co-Ownership (10%) : Coordinate directly with key internal and external stakeholders to configure features and complete software setup.
Administrative & Ad-Hoc Support (5%) : Provide critical operational support to the Project Management team by handling administrative tasks, handling ad-hoc requests, and driving overall operational excellence.
Process Optimization with RPA Tools (5%) : Utilize Robotic Process Automation (RPA) tools and apply independent judgment on project deliverables to streamline workflows and enhance process efficiencies.
Qualifications & Requirements
Minimum Qualifications:
Experience : 1–3 years of relevant professional experience.
Technical Skills : Proficient in Google Workspace and Microsoft Office Suite (Excel, Word, PowerPoint). Comprehensive understanding of software applications, desktop hardware, operating systems, and basic network connectivity.
Core Skills : Highly organized, detail-oriented, with strong operational problem-solving capabilities and high adaptability.
Preferred Qualifications:
Education :…