Senior IT Business Systems Analyst (MS Business Central)
Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment) and nutrition solutions. Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts payable.
With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social and governance best practices. Based in Burlington, ON, the organization also has offices in Toronto, Oakville, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville. Learn more: www.mohawkmedbuy.ca.
We are currently recruiting for a full-time Senior IT Business Systems Analyst to support our IT Member Services team.
Position Overview
The Senior IT Business Systems Analyst role serves as the bridge between business challenges and technological solutions specific to Dynamics 365 Business Central. This role requires an adept understanding of Dynamics 365 Business Central with an area of expertise in Procure to Payment and supply chain to support the business needs, analyzing processes that enhance productivity, efficiency, and overall business performance. While having a keen eye for detail and a strong grasp of both technical and business domains in Dynamics 365 Business Central.
They are responsible for ensuring that business requirements are effectively translated into workable technological solutions and critical to ensuring that technology investments deliver the intended business value to MMC Customers and support MMC's organizational goals.
Key Responsibilities
Manage small to medium-sized IT business initiatives/projects or components of larger projects, including the track, monitor, and communicate status against the project plan, requirements, quality measures, standard processes, and milestones.
Lead detailed business process analysis and propose system enhancements and solutions to leadership.
Collaborate with a variety of stakeholders (i.e. MMC, Hospitals, Third-Party Vendors), in addition to coordinating with IT developers and testers to ensure business needs are met.
Driving the adoption of best practices in business analysis and systems design.
Produce high quality deliverables including facilitating workshops/meetings, business requirements documents, project plans, test plans, test scenarios/cases, functional designs, knowledge transfer materials.
Provide quality assurance of documentation, testing, configuration and development completed by third parties.
Provide ongoing support and maintenance for implemented systems, troubleshoot issues, and make necessary adjustments or upgrades.
Qualifications and Skills
Skills and Competencies
High-quality written and verbal communication skills
Strong interpersonal skills along with an attention to detail, including the ability to prepare and deliver process documentation, specifications, etc.
Demonstrated commitment to exceptional customer service
Ability to take initiative and work independently, setting goals, and meeting timelines
Strong analytical skills and problem-solving skills
Ability to balance multiple work demands in a fast-paced environment with frequently changing priorities
Education, Training, and Experience
Mandatory
University Degree in IT, Computer Science, Business Analysis, Business or related field.
7+ years of related business systems analyst experience within an enterprise business application environment.
Proven system experience supporting, enhancing, and administrating business systems solutions.
Experience gathering…