JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES
IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE
Position Summary:
This position is responsible for the daily activities of the Slot Operations staff within an assigned area of the casino.
Primary Duties and Responsibilities: includes but not limited to:
· Performs Jackpot payouts up to and including $25,000
· Generates, reviews and submits all requisite documents and reports
· Responsible for the maintenance of key control and the Slot Dispatch offices
· Safeguards against theft and ensures the security and integrity of all casino property and Tribal assets
· Interacts with supporting departments to maintain the overall floor operation within an assigned area according to established department, company, tribal and state gaming policies and procedures
· Enforces all departmental, Tribal, State and IRS gaming requirements
· Communicates information within the department regarding all special event functions, entertainment, restaurant schedules, etc.
· Monitors progressive slot machines and jackpot amounts for accuracy
· Monitors the slot data system for proper operation and accuracy, including player ratings and exceptions
· Documents and reports the daily activities of the shift
· Communicates directly with the Slot Operations Management to report the daily operations and any conflicts requiring resolutions
Secondary Duties and Responsibilities:
· Provides training to Slot Operations Team Members when assigned by management
· Attends and participates in company approved training sessions as assigned
· Assists in safeguarding against theft to ensure the security and integrity of all Tribal assets
· Keeps abreast of new slot technology pertaining to Slot Operations
· Assists the Slot Operations Shift Managers and above, as needed
Minimum Education and Qualifications:
· High School Diploma or equivalent
· One year of experience as a Slot Operations Attendant
· Must possess basic math skills, strong cash handling, keyboard/keypad data entry skills and a functional ability to read, write and understand English
· Excellent written and verbal communication skills
· Excellent interpersonal and multi-tasking skills and the ability to delegate tasks
· Basic knowledge of Word, Excel and PowerPoint
Competencies : Incumbent will master the following competencies while in this position:
· Ability to provide clear, concise reports containing accurate and detailed information
· Proficient knowledge of Slot Operations ACSC reporting
· Ability to identify areas on the gaming floor by slot zone and the ability to communicate slot machine features and game play
· Familiar with Mohegan Sun property amenities and all ongoing promotions
· Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment
Training Requirements:
· Must complete all assigned departmental and company trainings
· Department training/improvement courses
· Compliance E-learning courses
· Company sponsored training (i.e. CTR/CARC training/certification) Understanding of Mohegan Sun’s Time and Attendance Systems
Physical Demands and Work Environment:
· Must be able to work in a casino environment with smoke, loud noises and low lighting
· Must be able to stand and walk for extended periods of time
· Must be physically able to access, service and operate all required equipment on the casino floor
· Must be able to lift up to 40 lbs.
· Must be able to use an “in ear” communication device
· Must be able to work various hours and flexible shifts
This is not necessarily an exhaustive list of all…