About Monstro
Monstro provides the AI-powered Financial Intelligence System for regulated financial institutions. It enables banks and wealth managers to deliver continuous, personalized, governed Financial Guidance to every client, not just the top tier, across their entire financial life: saving, borrowing, investing, planning, protecting, and preparing.
Meaningful Financial Guidance has only ever been available to a small portion of people. We are changing that, through the institutions people already trust. Institutions already have the relationships, the data, and the context to understand each client; Monstro turns that understanding into guidance that helps each person understand, decide, and act. For clients, that means clearer decisions, proactive support when life changes, and a better view of their financial lives. For institutions, it means deeper relationships, more clients served consistently, and more of each client’s financial life managed in one place.
What makes this possible is how the system is built. Governance is not an added feature; it is foundational. Every recommendation reflects the institution’s own views, policies, and permissions. Every output can be audited, traced, and reversed, and client data stays under the institution’s control. Generative AI is used to build and configure the system; at runtime, execution is deterministic, so every output can be explained and stood behind, not just trusted.
About the Role
We're looking for an exceptional Chief of Staff to play a pivotal role in Monstro's next phase of growth.
Driving company-wide execution, operational excellence and cross-functional accountability will be at the heart of your remit.
This is a hands-on, execution-focused Chief of Staff role , working closely with the founder and executive team to translate business priorities into coordinated, measurable outcomes.
You will establish and manage the company's operating cadence, improve cross-functional delivery, build scalable execution frameworks and ensure critical initiatives progress from decision to completion.
You'll work across Product, Engineering, Commercial, Finance, People, Recruiting and Client Delivery, bringing structure, accountability and operational discipline to a fast-moving startup environment.
This role is distinct from day-to-day Business Operations. Its primary focus is ensuring Monstro's highest-priority initiatives are executed effectively across the organisation, with clear ownership, measurable progress and consistent delivery.
While you will serve as a trusted partner to the founder and executive team, this is not a role centred on advising from the sidelines. We need someone who is comfortable getting into the detail, solving operational problems personally and taking direct ownership of outcomes.
You'll be expected to identify what needs to happen, determine how best to make it happen, engage the right stakeholders and drive execution through to completion.
What You'll Own
1. Company-Wide Execution & Operating Cadence
Establish and manage a consistent company-wide operating rhythm, including leadership reviews, cross-functional planning, progress reporting and decision follow-through.
Own a central source of truth for strategic priorities, milestones, accountable owners, dependencies and delivery commitments.
Build practical dashboards, project plans and reporting frameworks that provide clear visibility into progress and execution risks.
Ensure executive decisions translate into actionable plans with defined responsibilities and measurable outcomes.
Maintain momentum across business-critical initiatives, proactively addressing delays and gaps in accountability.
2. Cross-Functional Delivery & Accountability
Drive the execution of company-wide priorities across Product, Engineering, Commercial, Recruiting and Client Delivery.
Translate complex objectives into structured workstreams, realistic timelines and clear deliverables.
Identify operational dependencies,…