Cure CTO & Co-Founder
US Based, Remote
ABOUT MONTAUK CAPITAL
Montauk Capital builds and backs companies at the forefront of the Electron Economy, the generational shift towards electrified, intelligent technologies, reshaping industries and driving unprecedented demand for energy.
We shape the category leaders of tomorrow while delivering outsized returns. Our team combines deep investing acumen with decades of operating experience to give founders the strategic clarity and hands-on support that accelerates the building of enduring companies of consequence.
ABOUT CURE
Cure is building the AI-native customer engagement and recovery platform for regulated industries. Its intelligent agents engage consumers in natural, personalized conversations, understand the full context of each account, and take the right action to move customers toward resolution.
Unlike legacy collections software or scripted chatbots, Cure combines conversational AI, behavioral economics, decision science, and real-time consumer signals in a system that learns from every interaction. The platform will orchestrate outreach, negotiation, settlement, and financial-wellness pathways across channels , identifying the right means for engagement and the right settlement plan for each consumer, improving recovery economics while delivering a more empathetic consumer experience.
ABOUT THE CTO & CO-FOUNDER ROLE
We are seeking a founding Chief Technology Officer and co-founder to architect and build Cure's AI-native platform from the ground up. This leader will own the technical vision, product architecture, and engineering execution required to create personalized agents that can understand context, reason over enterprise data and policy, engage consumers naturally, and take reliable action across complex recovery workflows.
This is a hands-on building role for a deeply product-oriented technical founder. The CTO will work directly with customers and the CEO to translate high-stakes customer-resolution problems into a next-generation applied AI platform - pairing rapid product velocity with the reliability, explainability, security, and oversight required by regulated enterprises.
WHAT YOU’LL DO
• Architect and build the core platform. Make foundational decisions across models, agent architecture, data, orchestration, APIs, infrastructure, and enterprise integrations while remaining deeply hands-on in the product.
• Create intelligent agents for customer resolution. Build conversational agents that understand account context, personalize engagement, negotiate within policy, coordinate across channels, and take action through enterprise systems.
• Build the decisioning and personalization engine. Apply machine learning, decision science, experimentation, and behavioral signals to determine the right intervention, message, channel, timing, and resolution path for each consumer.
• Create a rigorous learning and evaluation system. Establish the data pipelines, feedback loops, offline and online evaluations, observability, guardrails, and human-review mechanisms required to improve outcomes safely over time.
• Deliver enterprise-grade reliability and trust. Design for security, privacy, auditability, explainability, compliance, and dependable performance across consequential workflows and regulated customer environments.
• Build with customers. Work directly with design partners to understand workflows, deploy quickly, measure financial and customer-experience outcomes, and turn early implementations into a scalable platform.
• Build the technical organization. Recruit exceptional early engineers and applied AI talent, establish a culture of speed and technical rigor, and develop the systems and operating practices required to scale.
WHAT YOU’LL BRING
• Conversational AI and agentic systems experience. A record of building and deploying production systems that use language models, dialogue systems, or autonomous agents to complete complex customer or enterprise…