Salary: £26,000 to £30,000 per annum
Advert closing date: Thursday 19th November 2026
Hours: Full time, alternating shifts (7am - 4pm / 10am - 6.30pm), opportunity for some overtime during evenings and weekends.
Reports to:
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
About the role:
Join our Estates and Facilities team and play a key role in creating a safe, efficient, and welcoming workplace across Motability's Warwick House and Stadium Way offices. You'll provide front-line facilities support, delivering outstanding customer service to colleagues, visitors, and contractors while helping to ensure the smooth day-to-day running of our building.
From coordinating maintenance activities and supporting health and safety requirements to managing workplace services, meeting room setups, office moves, and supplier relationships, you'll be at the heart of our workplace operations. This is an excellent opportunity for a proactive and customer-focused individual who enjoys problem solving, building relationships, and contributing to a positive workplace experience for everyone.
What you will be doing:
Helpdesk and Building Management
Manage and respond to Helpdesk tasks.
Operate the BMS to adjust HVAC settings, identify faults and take corrective action.
Act as main contact for plant room issues; complete and record monthly utility readings.
Vehicles and Driving
Safely drive the company minibus as required.
Support Communications with vehicle handovers and events.
Coordinate MOTs, servicing, road tax and tail lift maintenance for company vehicles.
Maintain pool vehicles, recording mileage, logbooks, and preparing user guides.
Prepare leased vehicles for return; manage delivery/collection of hire and pool cars and record condition.
Assess, recommend and procure new fleet vehicles as required, considering operational needs and environmental impact.
Maintenance and Health and Safety Duties
Carry out light maintenance and ensure clear access/egress routes.
Support environmental and sustainability initiatives.
Manage retrieval, storage and distribution of items.
Maintain all H&S logbooks and documentation and provide PUWER compliance data.
Deliver H&S walkarounds for new starters
Move/assemble meeting room furniture.
Conduct PAT testing, inspections, risk assessment support, and fixed asset updates.
Perform weekly fire alarms tests and maintain records.
Complete electrical, life safety, fire equipment and water monitoring checks.
Conduct employee workplace adjustments, managing the process through all stages.
Assist and act as deputy to the Lead Fire Marshal during drills/evacuations.
Complete daily building walk rounds and log actions.
Manage COSHH registers
Supervise contractors on site to ensure compliance.
Carry out homeworking assessments and blended working checks.
Inspect Warwick House roof as per PPM and undertake safe working-at-height tasks.
Complete assigned legislative compliance actions.
Project Management and Technical Support
As required, understand project requirements, prepare project plans and be responsible for the delivery of projects to time, cost and quality, in line with approved methodology.
Report on project performance weekly to Estates and Facilities Manager.
As requested, design, and implement advanced systems to brief provided including asset tracking and other monitoring systems.
Administration
Manage the departments finance system ensuring that new supplier records are created and that, purchase orders, invoices and credit notes are processed accurately.
Act as departmental liaison with Finance for queries and reconciliations.
Security and Disaster Recovery Duties
Play a vital role in the recovery of the business in case of service failure or systems loss.
Programme staff access cards; manage starter/leaver processes.
Use CCTV in line with…