Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
As a multi skilled Field Operations Engineer, you’ll operate and maintain the TETRA Base Stations, Microwave Transmission, Enhancer equipment & Customer Control Room elements of the Airwave Network within agreed SLA’s to maintain service to our customers
Engineers are provided with the training and equipment necessary to perform network maintenance. It is the engineer's responsibility to maintain and refresh these skills.
Job Description
Ideal Location: Candidates should ideally reside in Nottingham, Derby or Mansfield region. This position necessitates frequent travel across East Midlands region of England, alongside a willingness to travel beyond these regions when business needs dictate.
Key Accountabilities
Respond to Network Incidents
NOC Alerts : The Network Operations Centre (NOC) will alert the engineer when they are the closest engineer with the required skills to resolve a network incident.
Working Hours: Core operating hours are 8:00 AM to 4:00 PM. However, candidates must remain flexible, as occasional work outside of these standard hours may be required to support business operations.
On-Call Rota : Active participation in a 1 in 4 call-out rota is an essential duty of this role. Full compliance is required to guarantee continuous 24/7 geographical coverage for the maintenance and reliability of the Airwave Network.
Airwave Base Sites
Perform planned maintenance, visual inspections, and functional checks.
Provide 1st and 2nd line fault diagnosis.
Carry out project work, including site upgrades and equipment installations.
Microwave Transmission Operation and Maintenance
Maintain and operate Airwave Network transmission equipment. Proactively troubleshoot and resolve faults across MUX/DEMUX systems, iPasso and Aviat microwave radios, and integrated 3rd-party equipment
Provide 1st and 2nd line fault diagnosis. You will handle initial problem identification and basic fixes, and collaborate with the wider technical team to investigate and resolve more complex issues.
Rigging & Climbing Activities
Climbing and rigging are essential core duties of this role. The engineer is required to perform climbing tasks and carry out the following activities:
TETRA Antenna replacement.
Feeder/connector testing and replacement.
ODU replacement and re-panning.
Line of Sight (LoS) triage.
Structural inspections
Problem Solving and Planning
Take personal ownership and proactively schedule and manage your daily/weekly workload and where required plan with the scheduling team for any activities that need action, including:
Reactive network faults.
Antenna faults.
Line of sight issues.
Planning for site access and daily fault rectification (including consumables and spares management).
Resolving service-affecting faults within Service Level Agreements (SLAs), completing timely inspection regimes, reporting exceptions, and executing follow-up work for rectification.
Basic Requirements
Knowledge, Skills & Experience Required
Candidates must have experience in or a strong understanding of:
RF networks
Transmission networks
Working at Height (including Advanced Climbing)
Antenna and Outdoor Unit (ODU) replacement
Feeder termination
Anritsu Site Master/Spectrum Analyzer
18th Edition electrical regulations (desirable)
IP Networking (desirable)
Core Competencies
Driving License: Possession of a full, valid UK driving license is essential for travel across the region.
Working at Height: Demonstrated proficiency and confidence…