In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Technology Admin Office position at the Vice President Level, which is part of the job family responsible for managing administrative tasks related to technology infrastructure and services, ensuring smooth operations and support for the organization's technology needs.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on.
We are looking for a trusted advisor to divisional leadership teams, responsible for shaping AI transformation portfolios, identifying optimization opportunities and connecting strategy to execution to join Process Optimization’s AI Application and Client Coverage function.
The AI Application and Client Coverage function partners with divisional COO organizations to identify opportunities for process optimization and AI transformation. We help divisions understand critical processes, shape AI and optimization portfolios, mobilize delivery teams and communicate measurable business impact.
The role sits at the intersection of management consulting, business partnership, portfolio management and AI transformation.
What you’ll do in the role:
Build a deep understanding of how divisional processes operate and where opportunities exist to improve efficiency, effectiveness and employee experience
Support leaders in moving ideas to execution by shaping optimization portfolios, prioritizing initiatives and mobilizing cross-functional teams
Translate emerging AI capabilities into practical business solutions and pilots
Partner with senior stakeholders to solve complex operational challenges
Create frameworks, roadmaps, governance structures and executive narratives that turn ideas into measurable results
Influence outcomes at multiple levels, from individual contributors to divisional executives
This role is ideal for someone who enjoys solving ambiguous challenges, learning new business domains and technologies, building relationships and influencing enterprise transformation via AI.
Examples of What You Might Work On
Work alongside divisional leadership teams to prioritize AI and process optimization opportunities, build business cases, establish ROI frameworks and create multi-year transformation roadmaps
Evaluate emerging technologies such as Microsoft Copilot, ChatGPT, Claude, Agentic AI solutions, process intelligence platforms and workflow automation tools to determine how they can solve real business problems
Lead the development of an AI proof-of-concept, helping define requirements, coordinate governance and approvals, align stakeholders, and prepare the solution for production deployment
Design and deliver training, workshops and executive briefings that build divisional capabilities in process optimization, AI adoption, and transformation leadership
Successful candidates will demonstrate an ability to move seamlessly between strategic and tactical work, whether facilitating an executive discussion on AI transformation priorities, developing a business case for a divisional initiative, evaluating emerging technologies, or coordinating stakeholders to move an idea into execution.
What you’ll bring to the role:
Minimum 7 years of relevant experience in management consulting, business transformation, program management, operational excellence, strategy, business management or business partner, or related roles
Proven track record of building trusted relationships with senior stakeholders and influencing decision-making across organizational boundaries
Demonstrated track record of leading cross-functional AI initiatives, automation programs,…