Job Description
Our Oncology and Commercial Engagement and Innovation teams are dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide. Our team of forward-thinking colleagues achieve this through an unwavering investment to support accessibility to medicine, providing new therapeutic solutions, and collaborating with governments and payers to ensure that people who need medicines have access to them. Our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.
The Associate Director, Delivery Excellence Partner supports Customer Agile Team(s) and/or Agile Digital Team(s) in their effort to develop and execute digital/omnichannel strategies across our portfolio of brands to drive greater customer experience, innovation, and business value. This role serves as a future-fit delivery and change-enablement capability for brand and business teams. The role brings together agile optimization, planning excellence, execution orchestration, change enablement, and team performance support.
The Delivery Excellence Partner is an embedded agile coach, strategic partner and change leader who drives execution impact today while building team readiness for the future. Partners with marketing teams to drive “bottoms-up” capability and transformation deployment and sharpen planning, prioritization and teaming through agile principles. This team member will lead adoption of operating model changes so every team member has the mindset, skillset and toolset to thrive in the future state.
Key Responsibilities:
Drive team-level planning and delivery outcomes through agile practices (backlog prioritization, release planning, OKR coaching, and TBR accountability) connecting day-to-day execution to broader team goals
Lead day-to-day transformation pull-through at the team level, coaching teams through operating model changes and tailoring interventions to accelerate adoption across business and CEI functions
Embed new capabilities into the team’s workflow and champion marketer upskilling to build the mindset, skillset and toolset each team member needs to thrive in the future operating model
Monitor team-level adoption metrics with the transformation team, translating signals into actionable insights that inform coaching priorities and risk mitigation
Coordinate cross-squad dependencies and track transformation adoption at the team level, proactively managing sequencing, hand-offs, and risks across the governance model
The Delivery Excellence Partner (DEP) will collaborate closely with Delivery Excellence Chapter Leads, Transformation Leads, Business Activation Leads, Marketing Product Owners (MPOs), Architects, and CDLs to drive delivery excellence, enable capability adoption, manage change, and support successful business outcomes.
Education Minimum Requirement:
Bachelor's Degree required
Required Skills and Competencies
Minimum of 5+ years of experience in agile delivery or transformation execution roles, ideally with exposure to marketing, brand, or commercial environments.
Minimum of 5 years of Commercial sales, promotions or marketing experience.
Demonstrated experience embedding in cross-functional squads and facilitating teams through delivery against outcome-based goals.
Strong change orientation with hands-on understanding of how transformation lands at the team level and effective coaching through new ways of working.
Must have the ability to interpret delivery metrics and team-health signals, and translating them into actionable coaching and escalation priorities.
Strong communication and interpersonal skills to build trusted partnerships across marketing, transformation, and change stakeholders
Demonstrated ability to build team capability over time—not just deliver today’s work, but develop the practices and habits that sustain performance
Preferred Experience and Skills:
Scrum…