At MSF Netherlands (OCA), the People & Culture department (+/- 85) is a human-centered function that actively supports MSF's primary work, delivering healthcare to all. We focus on engagement, culture, and strategic impact, grounded in the belief that embracing the human factor is key to meaningful change. With a global workforce mindset, we prioritize trust and simplicity across our three Centers of Expertise: Culture & Change, People Experience, and Talent & Learning. Our People & Culture teams are supported by a team of 3 dedicated People Partners. Together, we aim to shape a culture where people thrive and purpose drives action.
The Talent and Learning team ensures MSF attracts, develops and retains the talent needed to deliver on our mission. This function includes recruitment, career management, international mobile staffing, learning solutions as well as organisational learning and capability . We work to strengthen individual growth and build organizational capability at every level.
Currently we are looking for a:
Learning & Development Advisor – Operations Department
(36–40 hours)
1-year contract, with the possibility of extension
Preferably based in Amsterdam with 10% travel to MSF country programs; Candidates from countries where MSF has a contracting office are welcome to apply. Local salary scales apply.
About the role
Help prepare MSF teams to respond when emergencies strike.
MSF's humanitarian and emergency work requires an array of skills, knowledge, and attitudes that enable MSF to respond quickly, appropriately, and effectively individually, as a team, and as an organization. As the Ops Learning & Development (L&D) Advisor at MSF Operational Centre Amsterdam (OCA), you will play a key role in ensuring that our organizational learning solutions are fit for this purpose and that our staff are equipped to meet these challenges.
Building on your experience and engagement with multiple stakeholders, you will help develop, shape, and implement the learning strategy for the operational department, with a special focus on learning and development in Access, Security, Edesk, Humanitarian Affairs, and Operational Management. You will assess and turn learning needs into practical, high-quality agile solutions that strengthen individual, team, and organizational capabilities to manage and respond to emergencies according to their specific specialization.
You will join and be part of a culturally diverse Learning Solutions team, reporting to the Learning Solutions Coordinator. You will collaborate with three L&D Advisors responsible for different portfolios, two instructional designers, and four L&D Officers, as well as colleagues across Talent & Learning and the Operational Department.
This is an opportunity to combine strategic thinking, project management, innovative and agile learning design abilities, and advanced facilitation skills with a direct contribution to and affiliation with MSF’s humanitarian mission.
In this role, you will
Shape the learning agenda
Develop and implement learning strategies and solutions aligned with the Operations department priorities and MSF’s strategic objectives.
Act as the primary L&D advisor to the Ops department, helping teams identify capability gaps and determine the most effective learning approaches.
Conduct rapid learning needs analyses, tailor pathways, and develop relevant learning solutions.
Promote alignment and coherence across learning initiatives intersectionally within MSF.
Design and deliver impactful learning
Lead the design, development, and continuous improvement of learning solutions, working with subject matter experts and internal partners.
Coordinate course delivery, in-country training deployment, and the creation and curation of learning content.
Manage multiple projects simultaneously, ensuring activities are delivered effectively and meet agreed objectives.
Evaluate, plan and improve
Coordinate annual planning, prioritization, and budgeting for learning…