MSIG USA continues to grow!
Company Overview:
MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.
Responsible for the independent investigation, field evaluation, coverage analysis, strategy, negotiation and resolution of highly complex and high-severity commercial property claims across a national footprint. The role handles primary and excess property claims involving significant real and business property damage, time-element loss, business interruption, equipment breakdown, inland marine and catastrophe exposures. Serves as MSIG USA's senior field representative at loss locations, working directly with insureds, brokers, independent adjusters, public adjusters, experts and support vendors to establish facts, control the adjustment process, develop sound reserves and drive timely, equitable claim outcomes in accordance with policy terms, delegated authority, company claim handling guidelines, regulatory requirements and applicable fair claims practices laws.
ESSENTIAL FUNCTIONS
Claims Handling, Field Investigation and Technical Management
Independently manages highly complex and high-severity commercial property claims from assignment through resolution, including primary and excess matters, catastrophe losses and claims presenting significant financial, coverage, operational or reputational risk.
Deploys to loss locations throughout the United States when applicable, including on short notice when business needs or catastrophe response requires, and conducts on-site inspections to assess damage, causation, scope, mitigation, salvage, repairability and business continuity concerns.
Establishes and executes a written claim strategy addressing coverage, causation, valuation, scope of damage, time-element exposure, experts, vendors, reserves, recovery opportunities, negotiation and resolution; updates the strategy as material facts develop.
Analyzes commercial property policies, forms, endorsements, schedules, deductibles, sublimits, valuation provisions, coinsurance, exclusions and conditions; prepares or supports timely and well-reasoned reservation of rights, partial disclaimer and coverage position communications.
Handles claims involving buildings, machinery and equipment, stock, contents, improvements and betterments, extra expense, business income, contingent business interruption, equipment breakdown, inland marine, builder’s risk, cargo, fidelity and crime exposures, as assigned.
Evaluates primary and excess attachment, underlying limits, exhaustion, allocation, other insurance, subrogation and contribution issues; coordinates with underlying or excess insurers and promptly escalates potential tower-impacting developments.
Establishes and maintains timely, supportable indemnity and expense reserves based on the available facts and probable exposure; communicates material reserve changes and recommends authority with clear supporting analysis.
Negotiates complex property and time-element claims directly with insureds, independent adjusters, public adjusters, brokers and other authorized representatives while maintaining professional, transparent and disciplined claim handling.
Identifies, preserves and pursues subrogation, salvage, contribution and other recovery opportunities; coordinates evidence preservation, destructive testing and expert activity when appropriate.
Recognizes matters requiring leadership, coverage counsel, special investigation, reinsurance or other escalation and communicates significant developments promptly.
Vendor, Expert and Adjustment Management
Selects, assigns, directs and evaluates independent adjusters and approved support vendors across a…