Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Job Summary:
We are seeking an Jira and Confluence Cloud Engineer to join the DevSecOps Collaboration and Enablement team, with accountability for the architecture, governance, and evolution of our Jira, Customer Service Collection/Jira Service Management, and Confluence platforms.
This role is both strategic and hands-on, with end-to-end responsibility for operating and modernizing our Atlassian ecosystem following the enterprise migration from Atlassian Data Center to Atlassian Cloud. You will function as a key Subjtect Matter Expert (SME) for Jira and Confluence, leading post-migration configuration, stabilization, user adoption, and ongoing support while setting standards, managing risk, and ensuring the platform scales securely and reliably across the organization.
You will partner closely with engineering, security, IAM, compliance, and business stakeholders to balance competing priorities while delivering high‑performance, compliant, and cost‑effective collaboration solutions. This role requires deep platform expertise, strong judgment, and the ability to translate enterprise needs into durable system design and governance.
Job Responsibilities
Administer, engineer, and support enterprise Atlassian Cloud instances (Jira, Customer Service Collection/Jira Service Management, and Confluence), focusing on system configuration, performance, availability, and reliability.
Lead post-migration configuration, stabilization, and support for Jira and Confluence Cloud, including data validation, issue resolution, security controls, stakeholder coordination, and ongoing platform tuning.
Gather and analyze business and delivery workflow requirements, and translate them into effective Jira configurations, including workflows, schemes, permissions, fields, automation, and app usage.
Partner with platform owners and stakeholders to support the Atlassian roadmap, backlog execution, vendor coordination, and feature adoption.
Coordinate with Identity and Access Management, Third‑Party Management, and Enterprise Security teams to implement and maintain access models, security controls, and compliance requirements.
Create, maintain, and evolve standardized (“golden”) Jira configurations, including project schemes, issue hierarchies, dashboards, reports, and planning views.
Build and maintain integrations with external systems such as GitHub Enterprise, ServiceNow, and other SDLC or ITSM tools using supported integration patterns and APIs.
Assess current Atlassian configurations and usage patterns, and recommend practical improvements to scalability, maintainability, and cost efficiency.
Document and promote platform usage standards, tips, and best practices to improve consistency and reduce administrative overhead.
Create and deliver training, documentation, and enablement content for administrators and end users, with a strong focus on supporting users as they transition to the new Cloud system and user interface.
Monitor and support system performance,…