Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$29.29 - $36.03 Hourly
Department:
Department of County Human Services (DCHS)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
November 17, 2026
The Opportunity:
Overview:
THIS WORK MATTERS!
The Case Manager 1 position is responsible for assisting individuals with Intellectual and Developmental Disabilities not currently enrolled in funded services, which involves educating them about the IDD program, providing initial choice advising, and connecting them with community resources. The CM1 conducts person-centered interviews, creates personalized annual summary plans, maintains regular contact, and documents case activities. This role is dedicated to serving individuals not currently receiving funded IDD services. Additionally, the CM1 will handle various administrative tasks.
As the Case Manager 1 , other duties will include:
Schedule and facilitate choice advising meetings with families and individuals
Conduct home visits to obtain necessary signatures on initial paperwork
Ensure completion of all demographics in Velma
Provide guidance and assistance to individuals needing to apply OR reinstate medical/cash benefits, housing assistance
Manage a caseload of clients not in funded services within the IDDSD
Develop and complete Annual Summary Plans with clients and families
Maintain case records and document all actions in accordance with IDDSD, federal, state policies, utilizing appropriate computer applications
Report potential protective services issues, and provide initial information to assist investigations
Support clients in accessing or reinstating Medicaid benefits
Document visits, meetings, and discussions with eligible individuals
File all initial paperwork, including state plan, return calls and emails
Provide consultation to colleagues across all classifications and to staff of partner programs/agencies.
Stay abreast of all policies and procedures for administered programs, and continually enhance professional skills, knowledge, and abilities.
Support with managing/confirming purchasing request, requesting no contact letters and/or notice of planned actions (NOPAs), Incident Report (IR) Reviews, CAM entries, filling out residential referral documents, mainting team spreadsheets/data, processing RFI (ONE) requests, and assisting with extreme weather event contacts
Multnomah County values and supports diversity and inclusion. We do this by creating a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Education/Training:
Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
High School Diploma or GED
Two (2) years of paraprofessional-level experience providing assistance and services to human services/social service clients, including individuals with Intellectual Developmental Disabilities
Must pass a criminal background check
Preferred Qualifications/ Transferable Skills*: You do…