Resident Liaison Officer – Eccles
Location: Eccles, Greater Manchester, M30
Pay: £16.12 per hour PAYE or £21.41 per hour Umbrella
Hours: Monday to Friday, 8:00am – 4:30pm
Contract: Temporary, approximately 12 weeks
Start date: 2 November 2026
Potential: Temp-to-perm opportunity
Multitask Personnel are pleased to be working with a leading property services contractor who is looking for a Resident Liaison Officer to join their team on a recladding project in Eccles.
You will work as part of a two-person team supporting residents across five residential tower blocks, acting as a key point of contact between residents and the project team throughout the works.
The role will include:
Visiting residents at their properties to discuss planned works
Carrying out resident surveys
Dealing with resident queries and providing project updates
Handling complaints professionally and helping resolve concerns
Following up properties where access has not been obtained
Keeping accurate records of resident contact
Working closely with the site team to support the progress of works
Providing a friendly and professional service throughout the project
We're looking for someone with:
Previous Resident Liaison Officer experience, ideally within social housing, planned maintenance, recladding or refurbishment
Strong customer service and communication skills
Confidence dealing with complaints and challenging conversations
Good organisation and administration skills
A professional and approachable manner when visiting residents
The ability to work independently and as part of a small team
This is initially a 12-week temporary position, with the potential to lead to a permanent opportunity.
Interested? Apply with your CV or contact Multitask Personnel for more information.