- Pay
- $15.99–20.44/hr
- Where
- Banfield Lake Park FL|002046
- Level
- Mid
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The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring q uality veterinary care for all p ets, advocates for p ets, educates clients on all aspects of p et health, and ensures a safe and effective hospital environment. E SSENTIAL R ESPONSIBILITIES AND T ASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality p et care and to maximize the veterinarian's and veterinary technician’s produc tivity. C ommunicate with veterinarian, veterinary technicians and all other associate s to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not req uire veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and p ets are comfortable in the hospital, and monitoring hospitalized or surgical p ets as allowed in the state practice acts . Educate clients about Optimum Wellness Plans, preventive care, p et health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of p ets, clients a nd associate s by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within stat e practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Other job duties as assigned. T HE F IVE P RINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. H IRING Q UALIFICATIONS C OMPETENCIES Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication
Position Description Veterinary Assistant - Job Description.docx 2 of 3 Last Revised : 0 5 /03/2018 JP Drive for results Functional Skills Priority Setting C APABILITIES AND E XPERIENCE ( C AN D O ) Ability to multi - task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accurac y or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appro priate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability – Demonstrates a systematic approach in carryin g out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Clien t service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instruc tions delivered in an oral, written or diagram format. Can provide…