Who We Are:
At Meadowlands Veterinary Hospital, you’re part of a passionate clinical team where our Technicians are the beating heart of everything we do for our adorable patients. You’ll have the space to use your skills, think critically, and grow without being buried under chaos or pulled in ten directions at once.
We’re an established, modern hospital serving Northern New Jersey with a strong focus on quality medicine, client education, and a team culture that people actually want to stay in.
We’re looking for a dynamic Practice Manager who thrives in a high-performing, high-touch environment and is energized by the opportunity to lead at one of the most distinctive veterinary practices in the region. As Practice Manager, you’ll take the helm of daily operations, driving both clinical excellence and business success. From guiding workflows to elevating client service, you’ll be the force behind the scenes that keeps our clinic operating at peak performance.
We’re seeking someone who leads with integrity, thinks strategically, and is ready to support our team in delivering high-quality medicine. If you’re passionate about veterinary operations and want to make a real impact in a place that’s anything but ordinary, we’d love to meet you.
What You’ll Do
Operational Leadership
Partner with the Medical Director to align clinical goals with hospital operations, ensuring a high standard of patient care and service excellence
Oversee the hospital’s day-to-day operations, ensuring a smooth and efficient workflow across all departments
Implement policies, procedures, and protocols in partnership with the Medical Director to support patient care, safety, and team performance
Ensure compliance with all applicable local, state, and federal regulations
Team Management & Development
Collaborate with the Medical Director to lead, mentor, and support a diverse team of technicians, assistants, and administrative staff
Foster a positive, collaborative workplace that encourages continuous learning and professional development
Oversee recruitment, onboarding, training, performance evaluations, and staff engagement strategies to promote long-term retention
Finance
Oversee daily financial close and manage all cash handling, including bank deposits, petty cash, and the hospital change box
Reconcile credit card expenses and submit through Concur; manage internal invoices and staff discounts (DVM pets, Vet Fund)
Monitor KPIs and financial metrics; review performance regularly with the team and Nightingale leadership
Review monthly P&Ls and help track goals and hospital progress
Monitor and follow up on accounts receivable to ensure timely resolution
Patient Care & Client Services
Support the delivery of high-quality patient care by maintaining operational systems that enhance clinical outcomes and client satisfaction
Oversee client service standards, including communication, follow-up, and overall experience
Address escalated client concerns with empathy and professionalism
Strategic Planning & Growth
Support the Medical Director in planning and carrying out goals to help the hospital grow and succeed over time
Stay current with trends in veterinary medicine and healthcare operations; integrate best practices into daily workflows
Represent the hospital with vendors, referring partners, and the broader veterinary community to support reputation and visibility
Qualifications
Minimum 2 years of leadership experience in a veterinary or medical hospital setting
Bachelor's Degree in hospital administration, business management, or a related field preferred
Excellent interpersonal and communication skills with proven ability to lead and inspire a diverse team
Demonstrated experience collaborating with clinical leadership to drive hospital-wide goals
Passion for animal welfare and a deep commitment to delivering exceptional patient care
What We Offer:
The salary range for this role is: $74,000-$83,000. This salary range represents our target hiring range…