We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
The Target Pay Range for this position is $274,000-$342,000 annually. At SDx/Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
Job Overview
The Vice President, Global Medical Operations, is a key member of the Global Operations Leadership Team, responsible for defining and executing the global strategy for Pathology, Radiology, and Consultation services. This leader will drive operational excellence, innovation, financial performance, and talent strategies to deliver exceptional customer experience and support sustainable business growth.
Working in close partnership with the North America and EU/APAC Commercial and Operations Leadership Teams, the VP will translate business priorities and customer needs into actionable strategies, measurable objectives, and execution plans. The role requires a strategic, data-driven, and forward-thinking leader who can build high-performing teams, influence senior stakeholders, drive transformation, and leverage emerging technologies, including AI, to continuously improve service delivery and customer experience. The VP leads a team of 5 direct reports and a total team of ~230 Associates.
Key Responsibilities
Strategy Development & Execution
Define and lead the global Medical Operations strategy, establishing clear priorities, objectives, roadmaps, and action plans aligned with SDx business priorities and customer needs.
Translate strategic priorities into measurable initiatives, with clear accountabilities, milestones, and success metrics.
Identify opportunities to optimize, scale, and transform Pathology, Radiology, and Consultation services globally.
Drive alignment and best practice sharing across regions and medical disciplines, balancing global consistency with local market needs.
Monitor progress against strategic priorities, proactively identifying risks, opportunities, and corrective actions to ensure successful execution.
Contribute to the broader Global Operations strategy as an active member of the Operations Leadership Team.
Customer Experience & Commercial Partnership
Ensure Medical Operations delivers against critical service expectations, including quality, turnaround times, responsiveness, and customer satisfaction.
Champion a customer-centric approach across Medical Operations, ensuring strategies, processes, and decisions contribute to an exceptional customer experience.
Partner closely with North America and EU/APAC Commercial Leadership Teams to understand customer expectations, market dynamics, and business growth opportunities.
Translate customer insights, feedback, and business needs into operational priorities and continuous improvement initiatives.
Ensure Medical Operations delivers against critical service expectations, including quality, turnaround times, responsiveness, and customer satisfaction.
Collaborate with Commercial teams to strengthen the visibility, value proposition, and differentiation of Medical Operations services.
Build and maintain strong relationships with key internal and external stakeholders, including veterinary professionals, customers, and industry partners.
Operational Excellence & Performance Management
Establish a strong performance…