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Job Details
Position Summary:
The Senior Program Manager is responsible for leading a major workstream within a large, complex enterprise-wide transformation program. Reporting to the Sr. Director/Program Lead, this role is accountable for the day-to-day leadership, planning, coordination, execution oversight, and delivery management of an assigned workstream.
The Senior Program Manager will work closely with business, IT, functional leaders, and implementation partners to ensure the workstream is aligned to overall program objectives, integrated with related workstreams, and delivered on time and with quality. This role requires strong leadership, structure, and cross-functional coordination in a highly complex environment.
Key Responsibilities:
Workstream Leadership
Lead an assigned workstream within the broader enterprise-wide transformation program
Own day-to-day planning, coordination, execution oversight, and delivery tracking for the workstream
Ensure workstream objectives, milestones, deliverables, and dependencies are clearly defined and actively managed
Drive accountability across team members and stakeholders to achieve committed outcomes
Planning and Execution
Develop and maintain detailed workstream plans, timelines, milestones, and action logs
Coordinate activities across business, IT, functional teams, and external implementation partners
Monitor progress against plan and proactively identify risks, issues, and delivery gaps
Drive timely resolution of blockers and escalate matters as appropriate
Risk, Issue, and Dependency Management
Identify, track, and manage workstream risks, issues, assumptions, and dependencies
Partner with other workstream leads to address cross-functional impacts and integration points
Escalate critical risks and decisions to the Program Lead with recommended actions
Governance and Reporting
Prepare and provide regular status updates on workstream progress, milestones, risks, issues, and decisions
Support program governance forums by ensuring timely, accurate, and transparent reporting
Maintain documentation, decision logs, action items, and key workstream artifacts
Stakeholder Management
Build strong relationships with business, IT, and functional stakeholders across the assigned workstream
Partner with implementation teams and vendors to align on scope, deliverables, and timelines
Facilitate discussions, drive alignment, and support decision-making across stakeholders
Business Readiness and Adoption
Partner with business leads and change partners to support readiness, process alignment, and adoption activities
Help ensure the workstream is not only delivered from a technical perspective but is also operationally ready for implementation
Reinforce focus on business outcomes, user impact, and sustainable adoption
Quality and Delivery Discipline
Drive disciplined execution, issue resolution, and follow-through across the workstream
Ensure alignment with overall program governance, standards, templates, and reporting expectations
Support integrated planning and coordination with the broader transformation office and program leadership team
Financials/ Budget management
Lead workstream budget management, including actuals, forecast, accruals, and variance analysis.
Partner with Finance and PMO to maintain accurate financial reporting and forecast updates aligned to scope, resources, and delivery plans.
Drive disciplined, repeatable financial management processes aligned with program governance and financial best practices.
Identify, communicate, and help mitigate budget risks, forecast changes, and cost impacts across…