ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Marin General Hospital dba MarinHealth Medical Center
Compensation Range:
$24.88 - $37.33
Work Shift:
8 Hour (days) (United States of America)
Scheduled Weekly Hours:
0
Job Description Summary:
Performs as clerk/receptionist for the Physical Therapy Department. Facilitates communication within the Physical Therapy Department and also between patients, therapists, and other units in the hospital. Helps to coordinate and control the interaction with outside medical equipment suppliers, providers and insurers.
Job Requirements, Prerequisites and Essential Functions:
Job Specifications:
Education:
High School diploma or equivalent preferred.
Experience:
Experience as a Clerk/Receptionist in a medical office or hospital setting preferred.
License and Certifications:
Integrative Agitation Management (IAMTAC) Required within 30 days of hire
Prerequisite Skills:
Ability to work in teams in which all members are mutually accountable
Ability to work collaboratively with team members, hospital staff, patients, and physicians
Capable of organizing multiple tasks and using good time management and attention to details
Demonstrated professional telephone skills
Understanding of medical and physical therapy terminology, Medi-Cal, and Medicare forms preferred. Understanding of patient and staff scheduling preferred
Basic computer knowledge with the ability to do data entry and retrieval
Demonstrated verbal and written communication skills
Ability to read, speak, write, understand, and follow English and written instruction. Some Spanish preferred
Primary Customer Served (Age Specific Criteria):
This position is not a patient care position, and as such, this section does not apply.
Patient Privacy (HIPAA Compliance):
Employees in this position have access to protected health information. The protected health information a person in this position can access includes demographics, date of service, insurance/billing, medical record summary information, and all other information that may be contained in patient records. This position requires patient health information to perform the functions outlined as part of this position description.
Duties And Responsibilities:
Essential (Not Modifiable)
Greet patients arriving for services in the Outpatient Physical Therapy Department
Check for prior authorization for services (if needed) and notify appropriate staff member of patients’ arrival
Answer all telephone calls coming to the Physical Therapy Department and relay messages, transfer caller or page staff as needed
Schedule new and recurring patients for Physical Therapy. Inform them of procedures to obtain insurance authorization
Check daily log and keep track of changing patient status, no shows and cancellations
Clerical duties include:
Creating charts with patient information
Filing…