ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Marin General Hospital dba MarinHealth Medical Center
Compensation Range:
$38.60 - $57.91
Work Shift:
8 Hour (days) (United States of America)
Scheduled Weekly Hours:
40
Job Description Summary:
The Provisioning Analyst is responsible for coordinating, administering, and optimizing provisioning activities for enterprise systems, applications, hardware, software, telecommunications services, and user access. The role partners with Information Technology, Human Resources, operational leaders, vendors, and service providers to ensure secure, timely, and accurate provisioning that supports workforce productivity, operational continuity, and exceptional customer service. The incumbent maintains compliance with organizational policies, cybersecurity standards, HIPAA, and service level agreements (SLAs) while driving process improvement, workflow automation, and data integrity.
Job Requirements, Prerequisites and Essential Functions:
Education
Bachelor's degree in Information Technology, Business Administration, Computer Science, Telecommunications, Healthcare Administration, or related field; or equivalent combination of education and experience.
ITIL Foundation, Microsoft, ServiceNow, Identity & Access Management (IAM) experience preferred
Experience
Minimum two years of progressively responsible experience supporting enterprise provisioning, identity and access management, IT operations, telecommunications, or healthcare technology.
Preferred experience with Active Directory/Entra ID, Microsoft 365, Epic, Workday, ServiceNow, Salesforce, Azure, JAMF, Intune, or similar enterprise platforms.
Experience supporting onboarding, transfers, offboarding, role-based security, workflow automation, reporting, and audit readiness.
Licenses & Certifications
N/A
Prerequisite Skills (Core Competencies)
Customer Service Excellence
Identity & Access Management
Information Security Awareness
Critical Thinking
Analytical Skills
Workflow Optimization
Process Improvement
Communication & Collaboration
Change Management
Time Management
Organizational Agility
Technical Documentation
Continuous Improvement
Data Integrity & Quality Assurance
Primary Customer Served (Age Specific Criteria):
(X) Infants: Birth up to 1 year
(X) Toddlers: 1 up to 3 years
(X) Preschool Children: 3 up to 6 years
(X) School Age Children: 6 up to 12 years
(X) Adolescents: 12 up to 18 years
(X) Early Adults: 18 up to 45 years
(X) Middle Adults: 45 up to 61 years
(X) Late Adults: 61 up to 80 years
(X) Late, Late Adults: 80 years and up
Patient Privacy (HIPAA Compliance):
Duties And Responsibilities:
Essential Duties (Not Modifiable)
Coordinate end-to-end provisioning activities while meeting established service level agreements.
Provision and maintain user accounts, applications, hardware, software, telecommunications…