ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Prima Medical Foundation dba MarinHealth Medical Network
Work Shift:
8 Hour (days) (United States of America)
Scheduled Weekly Hours:
40
Job Description Summary:
The Surgery Scheduler maintains physician’s clinics and surgery schedules, provides direct assistance to physicians, and manages communication and correspondence directly with staff, patients, physicians and the Practice Leader. The Surgery Scheduler also maintains exceptional communication with local hospital and outpatient facilities.
Job Requirements, Prerequisites and Essential Functions:
Pay Range:
$27.83 - $33.40 - $38.96
Essential Functions and Responsibilities:
Scheduling
Making appointments for new and returning patients
Scheduling surgeries, procedures and colonoscopies
Maintaining physician schedules to assure efficient work flow
Interfacing with Practice Leader regarding scheduling issues
Direct assistance to physicians
Providing administrative assistance to physicians
Obtaining necessary authorizations for surgeries, procedures and colonoscopies, if applicable
Submitting clinical information to outside sources at request of doctor, i.e. medical records for consult referrals, surgery details, etc.
Direct communication with patients
Answering incoming telephone calls and providing excellent customer service
Providing new patients with patient packets for registration and prep information for surgeries, procedures and colonoscopies
Greeting patients as the enter and leave the clinic in a welcoming, professional manner
Sending letters to patients regarding surgery information
Office Maintenance
Maintaining order in the waiting room throughout the day
Keeping work area effectively in order and free from hazards
Maintain exam rooms as needed
Report facility problems immediately
General
Remains professional, calm, and effective in emergent or high-pressure situations
Act as a team player with all staff members
Perform all other duties as required or assigned.
As a key responsibility, you will lead projects focused on establishing standardized scheduling practices organization-wide.
This position may require working in multiple locations.
Qualifications:
Education:
High school diploma or General Educational Development (GED) certificate required.
Experience:
At least two years of related medical office experience
P rior referral and authorization experience
Demonstrated punctuality, reliability, and professionalism
Prior surgery scheduling experience preferred
Demonstrated and exceptional follow through and completion of tasks
History of exceptional customer service skills
Ability to multi-task effectively
Strong attention to detail
Understanding and usage of medical terminology
Knowledge of CPT and ICD-10 codes, especially related to general surgery a plus
Expertise in effective, tactful…