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ABOUT THE ROLE
The Channel Personalisation consultant is responsible for supporting the design and build of a world class channel personalisation function through the design, management and delivery of marketing and enterprise owned channel communication activity across all Marketing Squads. They are also responsible for leading their team, coaching, education, capability, and performance management in line with our departmental goals and targets.
YOUR RESPONSIBILITIES
Design, Build and Delivery of personalised customer communications/experiences within channels and across platforms
Subject matter expert on best practice multi-channel, multi-step communication design
Drive continuous improvement in efficiency and effectiveness through the Channel Personalisation team, tools and processes.
Apply specialist knowledge and experience to understand, influence and advise internal and/or external clients about best practice channel personalisation and communication design and build.
Provide peer support for team members across the Channel Personalisation Chapter
YOUR SKILLS AND EXPERIENCE
4 - 5 years’ experience working as a MarTech/ Adtech or equivalent.
Experience using Marketing and Advertising Technology - Preferably Adobe suite (Adobe Campaign, Adobe Audience Manager, Adobe Target, and Adobe Analytics).
Demonstrated capability to engage and communicate with influence.
Practical approach to solving issues with strong commercial acumen.
Tertiary qualification in related discipline
Demonstrate strong English communication skills, both written and verbal
MAKE A DIFFERENCE THROUGH YOUR WORK.
At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We’re an ASX listed organisation that has been serving Australian communities for more than 160 years. We’re investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.
THE BENEFITS AND PERKS
We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.
1. Generous compensation and benefit package
Attractive salary
20-day paid annual leave and 7-day paid sick leave
13th month salary and Annual Performance Bonus
Premium healthcare for yourself and family members
Monthly allowance for team activities
Premium welcome kit and occasional gifts of appreciation
Extra benefits on your work anniversary
2. Exciting career and development opportunities
Large scale products with modern technologies in banking domain
Clear roadmap for career advancement in both technical and leadership pathways
Access to digital learning platform such as Udemy
Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
Professional banking qualifications through the Career Qualified in Banking (CQiB) program accredited by FINSIA.
Sponsored English course with native teachers
Opportunity for training in Australia
3. Professional and engaging working environment
Hybrid working model and excellent work-life balance
State-of-the-art & modern Agile office
Food and beverages in the office pantry
Employee Assistance Program to improve your physical and mental health
Annual team activities and company events
A solid and talented team behind you – great people who love what they do
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With…