Your mission
As a Field Application Scientist at NanoTemper, you will bridge the gap between cutting-edge biophysical technology and customer success. You'll serve as a trusted scientific partner to researchers and biopharma teams, delivering expert application knowledge that brings measurable value to customers while driving product excellence. This customer-facing role combines hands-on technical expertise, scientific communication, and cross-functional collaboration to ensure our solutions seamlessly integrate into customer workflows and accelerate their research outcomes.
This is a remote, field-based role supporting customers across our Mid-Atlantic territory; candidates must live within the region.
Customer Engagement & Support
Lead in-field and in-house customer demonstrations showcasing NanoTemper solutions and applications across diverse research contexts
Support pre-sales technical discussions (remote and in-person) by understanding customer needs and aligning technologies to research workflows and scientific goals
Prepare, present, and discuss demo and evaluation reports with customers and internal stakeholders to highlight experimental outcomes and instrument performance
Manage demo unit booking and logistics to ensure timely customer access and smooth operation
Perform instrument installation and on-site technical support, ensuring successful deployment and user confidence
Deliver application-focused and in-field user training tailored to customer research applications
Scientific Communication & Representation
Support and present at webinars, workshops, and scientific conferences, highlighting application insights, case studies, and experimental data
Support conference activities, engaging attendees and providing technical expertise
Collaborate with Marketing and Product Management teams to translate findings into impactful, customer-facing content
Contribute automation and workflow integration expertise during customer discussions to enhance system utilization and efficiency
Support development of application notes, protocols, technical posters, and presentations to share best practices and results
Support Sales teams by sharing technical insights and helping refine application messaging
Market Insight & Cross-Functional Collaboration
Gather and communicate market and application trends, competitive insights, and customer feedback to inform internal stakeholders
Collaborate with Product Management and R&D teams on product performance feedback, feature development, and workflow improvements
Core Competencies
Customer-centric mindset and scientific credibility: Build trust and long-term relationships by understanding customer challenges and delivering scientifically sound solutions
Strong problem-solving and troubleshooting ability: Diagnose technical issues quickly and develop practical solutions that keep customers productive
Effective communicator capable of translating complex data into clear insights: Present technical information in an accessible, compelling manner to audiences ranging from lab scientists to decision-makers
Collaborative team player who thrives in a fast-paced, mission-driven environment: Work seamlessly across Sales, Marketing, R&D, and Product Management to drive customer success and company impact
Your expertise
Required Qualifications Education: PhD or MSc in Biochemistry, Molecular Biology, Biophysics, Pharmaceutical Sciences, or related field
Experience: 2+ years of hands-on laboratory experience with protein characterization, drug discovery, or biophysical techniques
Technical Skills : Strong understanding of biophysical methods (e.g., binding affinity measurements, protein stability analysis, thermal shift assays), Experience with laboratory instrumentation and troubleshooting, Proficiency in experimental design, data analysis, and scientific reporting
Communication: Excellent presentation and interpersonal skills with the ability to explain complex scientific concepts to…